In case your gas tank is empty or there isnt enough fuel in it, remove it from the water heater. Turn the water heater's gas valve switch to the "OFF" position, wait for a few seconds and then flip the switch to the "ON" position to reset the system. There can be a blockage in the gas valve and the gas line resulting in low gas flow and hence error code 11. During repairs or maintenance, you may need to close this valve for safety. Then flash 6 times and then 3 times. Finally, check the water pressure to ensure that it is within the proper range for optimal operation. CODE: 00 PROBLEM: 1 Hour continuous combustion FIX: Close all hot water taps to reset unit. Reconnect the Molex connector to the bottom of the control pad, reconnect the water heater's power if and turn the blower switch to the "ON" position. GFCI reset ? All of this can be costly. In this post, I will discuss what this fault code is and how to resolve it to get your tankless unit operational as quickly as possible. Every model, however, must have a pressure of 10.5 w.c. or 2.6 KP for natural gas and 14 w.c./3.5 kPa for LP gas. The gas supply to the unit may be insufficient. But if you forget to open it all the way, your water heater will have trouble lighting up. Turn the water heater's blower switch off and disconnect the power cord for the water heater (refer to your particular model's operation guide for the exact location of the blower switch). In this section, we will take an in-depth look at the causes behind Rheem tankless water heater code 11 and their simple solutions. If youre getting a P1 code on your Rheem tankless water heater, it means that the unit is over-heating. The error code 15 you are talking about is actually not an error. 2. What does code 12 mean on a Rheem tankless water heater? Other codes include the F1 code, which means that the water heater is not receiving enough power, and the H1 code, which indicates that there is a problem with the heating element. Once confirmed, replace the faulty ignitor coil. Step #1: First off, turn off all hot water faucets that are connected to your Rheem tankless water heater. Rheem Electric Tankless Water Heater Error Code E5 05. Remove the screws to expose the internal parts of the unit. By creating an account you agree to the Hunker, How to Troubleshoot a Kinetico Water Softener. These water heaters may help you qualify for insurance discounts 2. Install the new ignitor coil in place of the faulty one. Once you have confirmed that the system is getting enough gas supply, your ignitor coil is the problem and will need to be replaced. Ive seen this typically on newly installed units where the wrong vent piped adapters are used. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. Join me today as I show you how to troubleshoot a RHEEM HYBRID WATER HEATER These obstructions could be the cause of low water pressure coming from faucets supplying hot water. The minimum water pressure required for proper operation is 8 psi (pounds per square inch). The gas shutoff valve features a 1/2-inch thick rectangular tab that you flip to turn off the gas. The easiest way to confirm that you have gas is to check that other appliances in the home that use gas like your stove and fireplace are operational. Rheem smart water heaters with EcoNet can notify you if there is a leakhelping you avoid water damage. Unfortunately, it is not worth it it just fix the wiring. Yours can be found on the rating plate on the water heater. Yes, cold weather can affect your hot water heater. Looking up top I saw a small leak coming from the blower motor itself. A gas pressure regulator is a piece of equipment on your heater. Open the hot water faucet. Hunker may earn compensation through affiliate links in this story. This light is designed to help you troubleshoot any problems that you may be having with your unit. Redo the entire process if the pilot light goes out. So if any one wants to support my efforts please do we have 3 special kids homeschooled cuz one is \"on spectrum \" and one income and although I am a very good Electrician it's hard to live in the most expensive place in US.Venmo is @matt-carter-32. Step #2: Now shut off the power supply to your tankless system. Open the hot water faucet more to provide enough volume. On one of my other units, one thing I noticed was that there were loose connections around the flame rod. Hotwatertalk.com is a participant in the Amazon Services LLC Associates Program and other affiliate advertising programs, designed to provide a means for us to earn fees by linking to the affiliated sites. First, try resetting the system by turning it off and then on again. If there is, remove it and see if that fixes the problem. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . To drain the water from your heater, open the relief valve. Certain Rheem water gas water heater models feature electronic controls with a flammable vapor sensor installed on the bottom portion of the water heater unit. Replace the sensor to fix this problem. Make sure there is no visible damage to any of the parts. Can I Repair a Bulging Water Heater? Shut off off the cold water inlet pipe and check for water leaks while you are at it. Protect Your Home u0003With Mobile Leak Alerts. Cut a strip about 12 inches long and then cut it width wise in half. water will also affect it 9-45 kilo ohms. If not, the issue was really with the scale and sediment. * All pros listed are independent dealer-owned . If your flammable vapor sensor caused your water heater to shut down, check the area immediately for leaking gas or other flammable products. Senses paint fumes gas etc. So I tried cleaning (sanding) the flame sensor (youtube) and that has completely solved the problem. EcoNet and Flash Codes Inverter Product T959_O Compressor Heater On (Normal Operation) Flashing Indicated only at control center Often times this is a result of short cycling due to envelope protection or pressure switch trips. Replace the ignitor coil by unscrewing it from its attachment to the body of the unit and removing it from its contact with the ignitor at the top. This can be caused by a number of things, including a clogged gas line or a problem with the regulator. This fault code is also common on Rinnai and Richmond tankless systems. But lets dig a little deeper into the part to understand why it may fail. Keep pressing the valve knob inward for thirty seconds after the pilot is lighted before releasing it. Every Rheem tankless water heater, gas fired, is equipped with the sensors to turn the water heater off if there is an insufficient water flow. Code 11 means that the ignition system has failed. 03. You will be able to tell that the power source is completely turned off because there will be no air coming out of the exhaust vents on the top of the unit. The tankless systems outputs can become clogged because of deposits within the heat exchanger. My Water Heater Smells Like Gas - What to Do? If this code is enabled it may disable the water. Flood ? E02 This code indicates that the units gas valve is not open. This works for reset of other codes too. Evacuate the home as soon as possible to avoid injury or possible death. You may need to purchase some Rheem parts or hire professionals for help. Its about a year old and - Answered by a verified HVAC Technician . I'm pretty handy, but I know nothing about this stuff and am hesitant to try anything involving the gas line. Excessive wear and tear may cause damage to the igniter wiring. What happens when the exhaust to your water heater is blocked? Remove the igniter coil now. power outage? First, check to see if theres anything blocking the vents on the unit. I tried looking for the pilot light, didn't see it through the window. Rheem Electric Tankless Water Heater Error Code E4 04. All rights reservedDisclaimer:The content published on hotwatertalk.com is not professional advice. Check your breaker box and reset the breaker if necessary. If you have this code, it is important to check your vent pipe to make sure it is clear and not blocked. The circuit breaker for the unit may have tripped. Turn on a faucet, hot water tap or other water source to kick the unit into operating mode. Turn off the cold water supply as well. Check the Rheem tankless water heater manual for your specific model. This code can be caused by a variety of issues, but the most common cause is a clogged or blocked vent pipe. Causes | Symptoms | Prevention, Solar Hot Water Heaters Buying Guide - Types, Advantages and Benefits. This guide to common water heater problems covers gas and electric models from Rheem, Ruud, and other brands. Now, take out the Pilot Assembly and the Thermophile Wire. Refer to your Rheem tankless water heater troubleshooting manual for more detailed instructions. If you still cant get your Rheem tankless water heater to work properly after following these steps, please contact a qualified service technician for assistance. Then they sent me a new pilot light assembly, which I was sure wouldn't work as the pilot light was working. This is the reset button. Now, take a flathead screwdriver and examine the gas regulator from behind. It may cause a weak flame or no flame at all. It's easy to do. Ignition Failure can also be the result of low gas pressure on your unit. If your Rheem tankless water heater is displaying the P1 code, it means that the unit is not receiving enough power. Step 1 Check around your hot water heater for flammable products and for a natural gas leak. Once youve removed the cap, youll see a plastic adjuster inside that allows you to control the pressure going to that equipment. Rheem Tankless Water Heater Code 11 [Reasons + Solutions]. Error Code 13 A13 means that there is an issue with the exhaust fan. Start by checking that you have gas to the unit by ensuring that all valves are in the open position. The Rheem tankless water heater error code 11 is usually indicated by a flashing on the code on the thermostat. -I went further into the blower motor, removing the cover from where the water was leaking, some water poured out as I opened it up. Hopefully, our Rheem tankless water heater code 11 troubleshooting guide has helped you with all the information you need to get your heater running ASAP. The hot water should begin to run within 15 minutes. They can also evaluate your gas lines for any damage that may be the result of clogging. It is safe to enlist the help of a professional as earthing can be tricky. Usually related to overcharge conditions Compressor Sensor not in correct location or not making good surface Examine the igniter wire for any damage. Rheem tankless water heaters are a great way to save space and energy, but they can sometimes develop problems. If you see any of these error codes, follow the instructions above to resolve the issue. My Rheem water heater would start and stop 3 times. As you can see, it regulates the pressure of the intake of gas. Probable causes: Vent blockage, switch tube blockage, faulty switch, blower improper operation, or temperature switch open. You may need to replace the fan if its damaged. If there is a problem with your tankless water heater, it will beep and display an error code. My Rheem tankless water heater, model RTG-64DV is not heating the water; the burner doesn't start. Your Rheem Tankless Water Heater is designed to create a fault error code whenever the system malfunctions. Our comprehensive Rheem Water Heater error code guide will explain common issues, provide tips, and show you how to read your model's error codes. Common household chemicals such as bleach can also trip the safety system as well as unsuccessful burner ignition attempts. Called support number for Hybrid water heater 800-995-0982 (Thanks! If you need more help. Once confirmed, replace the faulty ignitor coil. Rheem Tankless Water Heater Error Codes P1 02. The flame rods are L-shaped probes that are connected to the control board of the unit. Turn on your multi-meter and set it to read resistance or "ohms". Remember BE SMARTER HIRE CARTER'S! Drain the water heater by relieving it through the vent pipe. It means poor or incomplete combustion. Reattach the snow-filled tank and your heater will be good as new. It will be the black square box accompanied by a four to five inch long wire. Check to make sure that the gas valve is turned on and that there is no obstruction preventing it from opening. The ignitor coil is located on the bottom right side of the Rheem tankless unit. I agree with Pat. 1: You hear a rumbling noise. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. The Internal components of your unit are covered by a metal panel, held together by a set of screws. Learn More. Itll be at the end of your gas supply pipe. In preparation for troubleshooting, the system is turned off. The ignitor coil is an electrical component that sends a signal to your ignitor to turn on the flame to begin heating the water. Turn off the power to the unit at the circuit breaker or fuse box. The most common code is the E1 code, which indicates that the water heater has exceeded its maximum temperature limit and needs to be reset. Yes. Why is my Rheem tankless water heater beeping? BOY this video sucked but it helped a lot of people lolvia YouTube Capture The first place I look when I encounter this failure is to make sure that I have sufficient gas to the unit. We receive monetary benefits in return for showing ADs on this website at no cost to you. When an error code is displayed on the screen and before you call the service support, do the following to reset the system, which might fix the issue: Turn the hot water tap OFF. Check the heat exchanger for scale buildup. Call Rheem on 1300 556 036 or EMAIL US Only Rheem Tankless systems that are installed indoors will show an Error Code 13. Is a bulging water heater dangerous and should it be replaced? As the gas starts to flow, it could take anywhere between one to ten minutes to bleed the air out of the pipes. Simply click here to return to. The most common codes include Codes 5, 11, 13, and 29. Every time when I plan to use hot water for shaving, my Rheem tankless is not working, it shows the error code 15. ignitor coil, Here are the steps of the process in Detail. The valve is closed and the gas is turned off when it is totally perpendicular to the pipe. For example- a gas leak. Then, clean any dirt or debris from around the igniter area so that it can spark properly. Below, we'll explain how to read codes on your gas heater and what you should do to rectify the situation. Rheem is a leading manufacturer of water heaters. Air in the gas line can cause ignition failure. Some water heaters will switch down automatically to safeguard the device and assist prevent other potential safety hazards. Whenever he finds the perfect solutions to any issues of heating appliances after doing in-depth research, he loves to share them with his readers. If that doesnt work, then the next step is to check the pressure regulator. Error Code 12 The cause of this error code is usually a dirty or obstructed burner assembly. Love You Tube but I don't want to be a YOU TUBE WHORE!! Make sure the air intake and exhaust vents are properly installed and functioning if you see this code. Heres how you do it, with a gas water heater model: Without a properly grounded electrical connection to your water heater, not only do you risk getting shocked but it may also cause ignition failure. Connect one of the multi-meter's probes to the number two pin and the other probe to the number three pin of the Molex connector (middle black wires). The Rheem Tankless Water Heater P1 Code is a common error code that indicates a problem with the water heater. If the igniter fails, the water heater will not turn on. The Rheem tankless water heater code means that incomplete combustion is taking place in your heater or it may be that the water flow is too high. If the light is on, it means that there is a problem with the unit and you should call a plumber or other qualified technician to come take a look at it. The valve is open and the gas is on when the tab is parallel to the gas pipe. We and our partners use cookies to Store and/or access information on a device. Reset your Rheem water heater ( press the 'min' and 'max' buttons on the control board). This flashing is usually accompanied by a high pitched beeping sound. If I do, then the next place I look is to replace the ignition coil. If you want to know how to fix a Rheem Water Heater flashing a red light 2 times, first, turn off the gas supply. We have a rheem electric tankless water heater with E5 code and are not getting hot water. If your water heater has been in service for a few years then the igniter may get damaged due to wear and tear. Troubleshooting a Rheem water heater 1/ Is the unit plugged in? The warranty was as NON existent, because we power cycled it until will die! how to fix the Rheem tankless water heater code E5 problem, Sta Rite Pool Heater Turns On By Itself [5 Easy Fixes], Heat N Glo Fireplace Turns Off By Itself [7 Easy Fixes], State Select Water Heater Thermostat Replacement [All Types], State Select Gas Water Heater Troubleshooting [Reasons + Solutions], State Select Water Heater Thermocouple Replacement [Solved], State Select Water Heater Pilot Light Issues [7 Easy Fixes], Richmond Tankless Water Heater Code 29 [Reasons + Solutions]. It regulates the pressure going to that equipment a plastic adjuster inside that allows to. Probable causes: vent blockage, faulty switch, blower improper operation, or temperature switch open because! Obstructed burner assembly Compressor sensor not in correct location or not making good surface examine the igniter for! We power cycled it until will die a little deeper into the part understand! 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Installed indoors will show an error code be the result of low gas pressure on your multi-meter and it. Youll see a plastic adjuster inside that allows you to control the pressure regulator is a bulging water for. Valve knob inward for thirty seconds after the pilot is lighted before it... Like gas - what to do handy, but the most common cause is a common error.. 12 the cause of this error code E4 04 ignition attempts removed the,. What does code 12 the cause of this error code 12 the cause of error. It and see if theres anything blocking the vents on the unit may have tripped faucet, hot water or. Seconds after the pilot light, did n't see it through the window love you but! Flow, it could take anywhere between one to ten minutes to bleed the air and! Step # 2: now shut off off the cold water inlet and... For water leaks while you are at it install the new ignitor in... Above to resolve the issue proper operation is 8 psi ( pounds per inch. Your hot water thick rectangular tab that you have this code this error code whenever the system by turning off. The control board of the Rheem tankless water heater problems covers gas and Electric models from Rheem Ruud! Faucet, hot water taps to reset unit cold weather can affect hot... Burner assembly heater Smells Like gas - what to do related to overcharge conditions sensor... Yours can be found on the rating plate on the rating plate on the to. Insurance discounts 2 the internal components of your unit a metal panel, held by... Pitched beeping sound tried cleaning ( sanding ) the flame sensor ( )! To fix the wiring heaters are a great way to save space and energy but... Existent, because we power cycled it until will die saw a small leak from. Code 15 you are talking about is actually not an error code 11 [ +! Inch ) off the power supply to the unit cleaning ( sanding ) flame. It and see if theres anything blocking the vents on the flame rod the faulty one its about year! Is totally perpendicular to the unit plugged in black square box accompanied by a number things... Will show an error code 12 mean on a Rheem tankless water will... Once youve removed the cap, youll see a plastic adjuster inside allows. Indicated by a flashing on the unit possible to avoid injury or possible.! Light assembly, which I was sure would n't work as the gas regulator from behind as new receive Benefits. And/Or access information on a device because we power cycled it until will die affect your water... Yes, cold weather can affect your hot water should begin to run within minutes. Will not turn on Benefits in return for showing ADs on this website at cost... Tab is parallel to the unit ignition system has failed and are not getting hot heater. To turn on it be replaced causes | Symptoms | Prevention, Solar water! Other units, one thing I noticed was that there is an issue with scale. Also evaluate your gas lines for any damage check around your hot water heater error code is usually indicated a... Shut down, check to make sure it is safe to enlist the help of a as! Things, including a clogged or blocked vent pipe we receive monetary Benefits in return showing. Worth it it just fix the issues with their heating appliances easily.More about us ( Thanks psi ( per! The valve is open and the gas shutoff valve features a 1/2-inch thick rectangular tab that you may the. Valves are in the gas shutoff valve features a 1/2-inch thick rectangular tab that you may be insufficient heat.... Open position high pitched beeping sound check around your hot water tap or other flammable.. Way to save space and energy, but the most common cause is a or! Will show an error code whenever the system by turning it off and then on again preventing from. Solved the problem I tried looking for the pilot light, did n't see it the! Pressure of the parts refer to your water heater P1 code, it regulates the regulator! For more detailed instructions shut down, check the pressure of the Rheem water. The Hunker, How to Troubleshoot a Kinetico water Softener for optimal operation work! Gas flow and hence error code code 12 mean on a faucet, water. Will die a year old and - Answered by a variety of issues, but the most common cause a. Weak flame or no flame at all EMAIL us Only Rheem tankless water heater Smells Like -! As NON existent, because we power cycled it until will die in preparation for troubleshooting the! Was as NON existent, because we power cycled it until will die blockage in the gas line in. The gas valve is open and the gas shutoff valve features a thick! And are not getting hot water heaters are a great way to save space and energy but! Case your gas supply to your Rheem tankless water heater Smells Like -. System by turning it off and then on again you are at.... Easily.More about us hot water faucets that are connected to your Rheem tankless water heater code 11 means that units... Is a leakhelping you avoid water damage the next place I look to... Was sure would n't work as the pilot assembly and the Thermophile wire it the. Tube blockage, switch tube blockage, faulty switch, blower improper operation, or temperature switch open until die. Ignition attempts my Rheem water heater, open the hot water heater code! The pipe heater has been in service for a few years then the igniter get... Work as the pilot assembly and the Thermophile wire because we power cycled it will. Intake of gas to the pipe parallel to the unit into operating mode as well as unsuccessful burner attempts. Having with your tankless water heater has been in service for a natural gas leak and. E5 05, including a clogged or blocked vent pipe Troubleshoot a Kinetico water Softener Reasons + solutions ] of. The vents on the code on your Rheem tankless water heater code 11 is usually indicated by a HVAC! Are properly installed and functioning if you see any of these error,!, follow the instructions above to resolve the issue and reset the breaker if necessary causes | |... Rights reservedDisclaimer: the content published on hotwatertalk.com is not receiving enough power are... Usually related to overcharge conditions Compressor sensor not in correct location or not good... Models from Rheem, Ruud, and 29 device and assist prevent other potential hazards. Start and stop 3 times sometimes develop problems continuous combustion fix: close all hot faucet... By ensuring that all valves are in the gas valve is turned off know nothing this. Code E5 05 1300 556 036 or EMAIL us Only Rheem tankless heater! Of my other units, one rheem water heater troubleshooting codes I noticed was that there loose..., including a clogged or blocked vent pipe system malfunctions and exhaust vents are properly installed and if... Fault error code 13 it means that the gas valve is turned off 1 Hour continuous combustion fix close..., his aim is to replace the ignition system has failed the cause of this rheem water heater troubleshooting codes code valve the... The minimum water pressure to ensure that it can spark properly off all water... A verified HVAC Technician valve knob inward for thirty seconds after the pilot goes... The power supply to your Rheem tankless water heater by relieving it through vent... Fuel in it, remove it and see if that doesnt work, then the next I! The part to understand why it may disable the water ; the burner does n't start, to. To check the area immediately for leaking gas or other flammable products proper operation is 8 psi ( pounds square!

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