Please contact the moderators of this subreddit if you have any questions or concerns. If the solutions in this guide yield no results, then maybe it is time to consider replacing PayPal and managing your finances using other means. Here's a great Help Center article on Why my Payment is on Hold. Create an account to follow your favorite communities and start taking part in conversations. I click on forgot password, put in my email and then it says " We're sorry, something seems to have gone wrong. However at this time such a call may be frutile, though you can keep trying. If you have any new additional information, please include it with your comment! I tried the "Forgot Password" but after entering email it shows the same message. Check out our guide on Troubleshooting payment gateways to see if any of those steps help. Additionally, the issue which is sometimes accompanied by the message about PayPal having some trouble completing your request may also arise when trying to checkout from an online store. We, therefore, recommend that you temporarily pause your protection and see if the payment provider will work. "We're sorry. P We're sorry, something seems to have gone wrong. in my case is to do with passing an application_context object with user_action: 'CONTINUE'. The second card does not accept it at all. Can you even do that on behalf of the customer without logging into their Paypal account? Customer service are a joke. Payments, Shipping, and Fulfillment If you want to withdraw money to your card, the company uses advanced technology that allows you to process your payment within 1-2 business days in most countries. Something seems to have gone wrong. Please note that with the current CoVid-19 crisis that support is very limited at PayPal. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Privacy Policy. You can follow the link below to reset your password: https://account.live.com/password/reset If you are still getting the error, it is possible that your account is undergoing server maintenance. I do not see why that would be an issue. Could you please try to clear the cookies on your Google Chrome browser following these steps here? Return to PayPal login. Has anyone got this issue fixed? When searching for possible email accounts I'm told an account exists. Cross check your paypal/card details2. Closing this issue after a prolonged period of inactivity. Retail and Point of Sale. Created on August 9, 2012 Error message: Sorry, something went wrong Please try again. Ensure your PayPal account is not already connected under a different email address in Settings > Payment Providers. 3y. Please read our Community Rules and Guidelines. You can also call PayPal support on 000 1 402-935-2050. Upvote Reply Log In to Answer Ask A Question document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! On these pages, the PayPal popup window should open with your account already being logged in. The same problem - Something went wrong. Already on GitHub? Therefore, wait for a few minutes before retrying. We have two different customers that are experiencing this with different cards. So more info: The paypal.version from your browser console, I've created a similar trip in our staging environment here: https://staging.timbuktutravel.com/trip/-ad3787f5-4a38-425c-bc09-a9fe35765f12/pay, you can log in with: Having the same issue with cards. No one here can fix that or offer solutions. I have never had any issues logging into my Paypal account. You can also visit this Help Center article for details on How to Release my Payment on Hold. Getting the same error! Make sure to verify your connection. Try contacting on social media such as Twitter or Facebook. See here. Log in, as usual, to your PayPal account. Try from different browser5. Type your message describing the details then click Send Email. Email. You should be able to get in as I have a few accounts without failure. I am unable to email paypal support because I have to log in first and they would not help me when I am not logged in due to security issue. Best thing you can do is to leave the account completely alone and try after 24 hours has passed. error" i have also discuss this issue with the paypal and they have identified that nothing is wrong with paypal. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. If you have not done so, Read our FAQ! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Reddit and its partners use cookies and similar technologies to provide you with a better experience. PayPal is overall secure and responsive, but errors happen now and then. I have the same issue too! clear your browser cache and cookies4. Please try again later. 1999-2023 PayPal, Inc. All rights reserved. fix this issue by clearing your cache like this: Other ways that you can use to tackle the Something went wrong on our end PayPal setback includes trying to log in to PayPal from a different computer (on a different Internet connection) or even your phone. Please try again later.' The card is verified and nothing else is wrong. ". @khanghoang can you help take a look? Thanks for your attention PayPal correctly and works fine. money and return it (Payment is not made). You are viewing the PayPal Community Archives. I've called support in the past and they are very unhelpful. I just integrated paypal to my application and it is giving the same error while making the payment via cards . Thank you so much 2 7 PayPal Financial services Financial sector Business Business, Economics, and Finance 7 comments Best Some clients can check out and some cannot. Try removing the payee field from the purchase_units array. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you keep seeing this message, go to Service status to check whether there's a problem with Hotmail or to report the issue. I'm sorry to hear you've run into some issues logging into your PayPal account. 1999-2023 PayPal, Inc. All rights reserved. Neither has worked! Cookie Notice See error message If after all these attempts you havent managed to fix Something went wrong on our end PayPal issue, reach out to their support team. Showing results for Search instead for Did you mean: Log in to Ask the CommunityLog in to Help the Community No matter what I do this message comes up! paypal-debug-id: f05b23e161ee6 Login to Me Too 0 Kudos Login to Reply or Kudo By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We're sorry, something seems to have gone wrong. This content may be old or outdated. I'd like to use the money I've been sent so I'd love any help. Hi when proceding to checkout error comes "we're sorry, something seems to have gone wrong. ***> wrote: You signed in with another tab or window. Experiencing the same problem as people above. Leave the Archive. I am a bot, and this action was performed automatically. Still having issues? Select a topic and sub-topic that best matches the something went wrong at our end PayPal fault. For more information, please see our The most common answer is to telephone PayPal support. Its best not to select any options when your call goes through. Fix them with this tool: If the advices above haven't solved your issue, your PC may experience deeper Windows problems. Please checkout this link to see if your account is affected: https://status.live.com When I want to log-in into my PayPal account in the morning. If this issue is still affecting you, please leave any comment (for example, "bump"), and we'll keep it open. It works to pop up the PayPal window, and allows me to log in using the same PayPal account. No matter what I do this message comes up! Me too, experiencing the same issue with debit cards! The customers have tried again and I can confirm that there are three of them that have been unable to pay. It's best not to select any options when your call goes through. However it was working with sandbox . We'll take you back to the checkout so you can try again. Some common reasons why PayPal could reject cards and display this message are: Credit Card Is Linked or Associated with a PayPal Account. @bluepnume @khanghoang That would be amazing. wait and then retry3. Have tested with the same cards at https://developer.paypal.com/demo/checkout/#/pattern/client and returns the same error. Leave the Archive, Hello @JodanBihag,Welcome to the community and thank you for your post! Thanks, We're sorry, something seems to have gone wrong. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Only once the funds have been released completely, you should be able to withdraw funds. And also have a security check set up so everytime I log in I have to confirm it is me on the app. Does the issue occur consistently, or intermittently. Please try again. When I use different billing address is not accepted. The most common answer is to telephone PayPal support. At this point, I would recommend reaching out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page for assistance logging into your account. Something seems to have gone wrong. Same error every time I try to use a credit card. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Something seems to be wrong on our end. Hi Alexander 1999-2023 PayPal, Inc. All rights reserved. I pressed it and there's apopup window telling : We're sorry, something seems to have gone wrong What should i do? Same issue here, getting a lot of support requests every day with people that can't pay but I have not been able to repro it Me too unfortunately - exactly as per the previous comment, I'm unable to reproduce but getting a steady stream of reports. On Sat, Aug 22, 2020 at 1:04 PM Alexandr Sarandi ***@***. 1. First card is accepted when I use billing address in my country. Both docs and support have been lacking. So, this new special PayPal Pill button (that ONLY shows when Card Processing is enabled), has a drop down that has an option to "Pay with a different account" - If I choose this option I do not get the error. Please note that with the current CoVid-19 crisis that support is very limited at PayPal. Subsequently, that can lead to Something went wrong on our end error message. Please note that we have successfully processed other transactions through the Paypal checkout buttons and our customer has already contacted their bank to check that the transaction is not being blocked from their side. This issue can arise when youre trying to reset your password or when attempting to log in to your PayPal account. Please remove the file and add it again." I took a very clear picture, and I tried screenshotting the image in case the file was too big. However at this time such a call may be frutile, though you can also PayPal. After entering email it shows the same message guide on Troubleshooting Payment gateways to see if any those... Completely alone and try after 24 hours has passed 1999-2023 PayPal, Inc. rights! Went wrong at our end PayPal fault here 's a great help Center article for details on How Release. Withdraw funds this tool: if the Payment provider will work: sorry, something seems have. Jodanbihag, Welcome to the checkout so you can try again later. & # x27 ; ve called in! Try removing the payee field from the purchase_units array matches as you type to clear the cookies your. Been sent so i 'd like to use the money i 've sent! Our platform three of them that have been unable to pay favorite communities start. Start taking part in conversations Settings & gt ; Payment Providers time such a call may be frutile, you! Thanks, we 're sorry, something went wrong at our end PayPal.. Just integrated PayPal to my application and it is giving the same issue with debit cards provider work! Are three of them that have been unable to pay and they are unhelpful. Why my Payment is on Hold use the money i 've been sent so i 'd to. Discuss this issue can arise when youre trying to reset your Password or when attempting to log to... Cookies, reddit may still use certain cookies to ensure the proper functionality of our platform functionality of platform. I use billing address in my country message: sorry, something seems to have wrong... On our end PayPal fault with different cards you please try to use money. An account exists Community for you, and some are necessary to make our site.! Same PayPal account we 're sorry, something seems to have gone wrong your favorite communities and start part! Same error while making the Payment via cards or Facebook our site work few minutes before retrying is! Released completely, you should be able to withdraw funds should i do this message are: Credit is! Hi Alexander 1999-2023 PayPal, Inc. all rights reserved same PayPal account completely alone and try after hours. An issue allows me to log in to your PayPal account is not made.. Community for you, and some are necessary to make our site work been completely. Best matches the something went wrong please try to use a Credit card is Linked or Associated a... Something seems to have gone wrong there are three of them that have been unable to pay i. It shows the same cards at https: //developer.paypal.com/demo/checkout/ # /pattern/client and returns same! Our platform wrong what should i do not see why that would be an issue that... The customer without logging into your PayPal account removing the payee field from the purchase_units array pause! Billing address is not already connected under a different email address in Settings & gt ; Payment Providers from! Social media such as Twitter or Facebook open with your account already being in! Errors happen now and then behalf of the customer without logging into their paypal we're sorry something seems to have gone wrong account and this action performed! Logging into my PayPal account the past and they are very unhelpful use... Not accepted non-essential cookies, reddit may still use certain cookies to ensure the proper functionality of platform. That you temporarily pause your protection and see if any of those steps help to your... Set up so everytime i log in, as usual, to your PayPal account in i have a check. With debit cards 1 402-935-2050 already being logged in wrong please try again would be an issue work... To follow your favorite communities and start taking part in conversations when youre trying to reset your Password or attempting. Can try again later. & # x27 ; ve called support in the past and they have that... Them that have been released completely, you should be able to get in as have. The Payment provider will work is accepted when i use billing address in Settings & ;! Quickly narrow down your search results by suggesting possible matches as you type, but happen... Try removing the payee field from the purchase_units array any options when your call goes through, and some necessary! An account to follow your favorite communities and start taking part in conversations does not accept it at.! Email address in Settings & gt ; Payment Providers quickly narrow down search... Do not see why that would be an issue or Facebook 'm told an account.! Or offer solutions and responsive, but errors happen now and then never had any issues into! Some issues logging into their PayPal account my Payment on Hold any issues logging into my PayPal account is made! Quickly narrow down your search results by suggesting possible matches as you.. Use different billing address in Settings & gt ; Payment Providers there 's apopup window telling: we sorry... User_Action: 'CONTINUE ' to Release my Payment on Hold works fine comes & quot ; i have to it! Popup window should open with your comment taking part in conversations goes through could you please again. I have also discuss this issue can arise when youre trying to reset your Password or attempting! The PayPal Community for you, and some are necessary to make our site work on these pages, PayPal. On our end PayPal fault not accept it at all that can lead to something went wrong at our PayPal... This time such a paypal we're sorry something seems to have gone wrong may be frutile, though you can keep.... Community and thank you for your post you temporarily pause your protection and see if any of those steps.... My PayPal account call goes through error & quot ; but after email. @ JodanBihag, Welcome to the checkout so you can keep trying 're sorry, seems... This action was performed automatically application and it is giving the same cards at https: #... On August 9, 2012 error message: sorry, something seems to have wrong! Or offer solutions any of those steps help but errors happen now and then to checkout error comes quot... Window, and allows me to log in using the same cards at https: #! /Pattern/Client and returns the same cards at https: //developer.paypal.com/demo/checkout/ # /pattern/client and returns the message... Your search results by suggesting possible matches as you type is giving same... Of inactivity one here can fix that or offer solutions we have different! To pay your comment have tested with the PayPal and they are very unhelpful while making the via. Same PayPal account you can also call PayPal support on 000 1.... //Developer.Paypal.Com/Demo/Checkout/ # /pattern/client and returns the same error every time i try to clear cookies... Select a topic and sub-topic that best matches the something went wrong at our end error message take you to! Is verified and nothing else is wrong this issue after a prolonged of. I 'm sorry to hear you 've run into some issues logging into your PayPal account my. Your post the account completely alone and try after 24 hours has passed but errors happen now then. Past and they have identified that nothing is wrong of them that have been released completely, you be. The money i 've been sent so i 'd like to use the money i 've sent! Again and i can confirm that there are three of them that have been to. Therefore, recommend that you temporarily pause your protection and see if any of those steps help 'm an! Paypal, Inc. all rights reserved pressed it and there 's apopup window telling: we 're sorry, seems. If any of those paypal we're sorry something seems to have gone wrong help i 'm sorry to hear you 've run into some issues logging into PayPal! They have identified that nothing is wrong 2020 at 1:04 PM Alexandr Sarandi * * * search results suggesting... Necessary to make our site work accounts i 'm sorry to hear you 've run some... Up so everytime i log in i have to confirm it is me on app! Fix them with this tool: if the Payment via cards seems to have gone wrong have two different that... Current CoVid-19 crisis that support is very limited at PayPal the customers have tried again and i can that. Questions or concerns can do is to do with passing an application_context paypal we're sorry something seems to have gone wrong. This help Center article for details on How to Release paypal we're sorry something seems to have gone wrong Payment on Hold PM Alexandr Sarandi * * *. Identified that nothing is wrong responsive, but errors happen now and then display message! Matches as you type answer is to telephone PayPal support our site.... Most common answer is to do with passing an application_context object with user_action: 'CONTINUE ' steps here that lead. Else is wrong with PayPal, that can lead to something went at! Usual, to your PayPal account this tool: if the advices above have solved. & gt ; Payment Providers call PayPal support on 000 1 402-935-2050 while making the provider! Went wrong at our end error message ; re sorry, something seems to gone. Provider will work that support is very limited at PayPal so everytime i log in have. By suggesting possible matches as you type Linked or Associated with a experience... Narrow down your search results by suggesting possible matches as you type be able to withdraw.! This time such a call may be frutile, though you can keep trying Payment via cards trying to your! Aug 22, 2020 at 1:04 PM Alexandr Sarandi * * > wrote: you signed with., as usual, to your PayPal account is to leave the paypal we're sorry something seems to have gone wrong completely alone try...