. Guests and operations were not affected.The safety of our guests is always our top priority. If youre after a cheap room at Dreams Playa Mujeres Golf & Spa Resort, then you should consider staying during the low season. If you want to enjoy the hibachi dining experience start standing in line outside of Fusion at 3 PM on the day that you want to dine. The victim managed to dodge the bullets as he cowered in a nearby restaurant. Once washed ashore, it was quickly cleaned up by resort staff, however. Not what youre looking for? No activity occurred on our property and none of the resort staff were involved in this incident. I absolutely loved the overall atmosphere at Dreams Playa Mujeres! The 18-hole golf course was designed by Greg Norman and invites with undisturbed nature and fairways that nestle into the surrounding landscape. No offer of anything for this crazy situation, and i brought people who were interested in joining and they will never go to a property owned by AM resorts ever again because of the way this was handled. All security agents are trained in emergency protocols and procedures, as well as physical safety techniques.Sincerely,Joshua CamposSocial Media Coordinator & eConcierge. * Family photos with Adventure Photos- I pre-scheduled this, and our pictures are gorgeous. Or treat yourself to an upgraded suite in the Preferred Club for a higher level of luxurious . Classes: Caribbean dance and Spanish. The waterpark is conveniently located close to restrooms and has plenty of chairs for families and large groups. Yes, many of those travelers are couples seeking a romantic beach getaway, but thanks to affordable flights and all-inclusive resorts, families are drawn here, too. View our online Press Pack. Food can be delivered to guest accommodation. Each pool has its own swim-up bar. It was just us, the other guests, and the amazingly attentive Dreams staff. I was hoping the shootings were a thing of the past. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Fully supervised, it also gives parents the chance to dash off for some alone time. Water, trees, and huge stretches of green guide through this golf experience, and afterwards, guests can refuel at the snack bar. It comes amid escalating drug cartel violence in the Mexican beach city popular with Brit holidaymakers. Check-in time is 3:00 PM and check-out time is 12:00 PM at Dreams Playa Mujeres Golf & Spa Resort. Take the stress out of planning a family vacation by using our detailed destination guides and ultra-convenient packing lists to help you travel better. The hotel just seemed to sweep it under the rug. Hi! We had even upgraded to preferred club and honestly I was disappointed with the lack of communication. Read all about a day of exciting family fun on Isla Mujeres and you most likely be convinced that this is a place you wont want to miss! Review tags are currently only available for English language reviews. Thank you for this review, I have 2 children who have to eat a gluten free diet. The property, located in a private gated community, is fenced and the resort perimeter is patrolled by security agents.3. Wi-Fi is free and there are event spaces for wedding and meetings. Top questions about Playa Mujeres. Click the following image to get your FREE family vacation packing list that is both customizable and printable! Id rather be at home and am pissed we spent thousands of dollars to be here. Spanning nearly 16,000 sq. Side note: Once we contacted housekeeping to let them know what we were missing, or what hadnt been done, it would get taken care of right away. Dreams Playa Mujeres Golf & Spa Resort is your destination for a spectacular tropical vacation. For those that may not know --- this did not happen on the Island of (ta && ta.queueForLoad ? The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. Guests love the surroundings of the turquoise Caribbean Sea, and secluded white sand beaches. We understand your concerns, at our Resort, we have security procedures and protocols include, but are not limited to: 1. Core Zone Teens Club for ages 13-17, features daily activities, social activities like bonfires and disco mixers and a vast array of sports and games for teenagers. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. Enjoy an upgraded suite, access to an exclusive lounge, special concierge service and other enhanced amenities. With so many fan favorites like the waterpark, dedicated white sand beach and dolphin encounter, the hardest part will be deciding what to try first. Enjoy free breakfast, free WiFi, and free parking. Sincerely,Joshua CamposSocial Media Coordinator & eConciergeDreams Playa Mujeres Golf & Spa Resort. Costa Occidental de Isla Mujeres National Park, Swim up suites and lofts, Premium All inclusive adults only resort, Finest Playa Mujeres by The Excellence Collection, 102 more Dreams Playa Mujeres Golf & Spa Resort deals from $254, See most recommended stays in Isla Mujeres, Check in anytime after 3:00 PM, check out anytime before 12:00 PM. Alternatively, you may use, Villa Del Palmar Cancun Luxury Beach Resort & Spa, Grand Palladium Costa Mujeres, All Inclusive Resort & Spa. Starting at 602 square feet (56 square meters), rooms are spacious and all have at least L-shaped pullout couches, desks, and queen or king-size beds. Our guests praise the bar and the helpful staff in our reviews. For this reason, I feel confident in sharing this review as we do have experiences off of which to compare our stay. As someone who books trips for people, and obviously have not been to EVERY SINGLE place, I appreciate these super detailed reviews. One question I have is: were there gluten free ice cream options? The Dietary Supervisor went over the basic offerings at the resort that are naturally gluten-free, i.e. Kids running free everywhere. When I watch the local news (I live in Houston), I see at least one or two shootings every day. I do feel sorry for some of the hard working employees in the bars and restaurants that were great such as Gabriela by the pool who we loved because this resort needs some change at the top.. Dear jmodaff52,We are aware of an incident that occurred on a public beach in proximity to our resort, which appears to have been an altercation between some local residents. The Core Zone includes ping pong, air hockey, an X-box lounge, basketball court, climbing wall, and nightly activities. Raf Contessa, 48, who is on holiday with his wife, 46, and two children, aged 8 and 11, said the attack sparked mass panic on the popular beach. Likewise, it is only a 10- minute drive from Cancuns city center and the amazing activities in Cancun, to the resort itself. It is very popular for guests staying in Playa Mujeres or anywhere in the Cancun area to take a day trip via ferry to the adjacent island of Isla Mujeres. Dreams Playa Mujeres Golf & Spa Resort boasts a total of 502 luxurious non-smoking suites and with a private terrace or balcony, daily refreshed mini-bar, rain shower, and a Dreams Box for private 24-hour room service delivery. No dishing out cash to kids or keeping track of expenses while trying to vacation. Look no further for an honest Dreams Playa Mujeres review and the best tips for your visit! Read my shooting on the beach review and youll see their response. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. * The staff is very dedicated to making sure travelers have a great time- everyone was friendly and helpful!I'd like to call out a few employees who especially stood out for us: Daniel (photographer) took gorgeous family photos for us- he was awesome! Families with Babies and Young Children: Explorers Club for childcare during the day and a great kids pool and water park area. A dolphin habitat on-site is available for Dreams and Secrets guests to visit. If you dont have to go to Mexico look into Turks and Caicos. Brits described hearing six loud bangs "like a car backfiring" before screaming families ran for their lives at 8.30am on Tuesday. * My teenage son can be a bit scattered- he left his headphones on a table in the buffet area. All products are independently selected by our writers and editors. We'd have been able to see it, if not for some bushes running between the properties. It's fantastic and if I were you I wouldn't cancel my trip. Thanks for your tips! Our primary goal was to get a chance to relax together as a family in an atmosphere that was comfortable and fun for all 16 of us. Delphinus offers guests various programs, which include swimming and interacting with these highly intelligent and friendly creatures. Things to Do in Napa Besides Wine Tasting! The time spent walking from building to building was minimal yet the close proximity of things never left the resort feeling crowded. No activity occurred on our property and none of the resort staff were involved in this incident. Theme nights, beach parties, and live musical performances provide evening entertainment. Medallion taxi drivers have been attacking . Dreams offered a high level of luxury while remaining incredibly family-friendly. Dreams Playa Mujeres partners with Amstar Transportation. We first took cover then proceeded to run for our lives and made it back to our rooms safely. This stay includes Wi-Fi and Parking for free, Lote Rth-7-pm-ii, Lte1, Mz 1, Smz 3, 77400 Isla Mujeres, Quintana Roo, Most expensive month to stay with an average. It's amazing here. The property, located in a private gated community, is fenced and the resort perimeter is patrolled by security agents.3. Perfectly located in the elegant gated community of Playa Mujeres, within a world-famous golf course, sits Isla Mujeres Hotels Dreams Playa Mujeres Golf Spa Resort. Though their vehicles are not the cleanliest, it was nice having a representative desk in the resort lobby for booking and verifying rides in person. Being from Montana, guns don't scare me at all. Complimentary transportation and green fees at the adjoining Playa Mujeres Golf Course. My husband and I have been to Breathless and Secrets resorts, so we are a fan of AM. Playa del Norte Isla Mujeres is the closest landmark to Dreams Playa Mujeres Golf & Spa Resort. The hotel never acknowledged and even told us that it was a rumor until I said I was on the beach and witnessed it and screamed at them for being liars. The 502 rooms are huge, contemporary, and well-outfitted with modern amenities. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Dreams Playa Mujeres Golf & Spa Resort that suits you best. Our kids loved going here each morning of our stay as they were not old enough to visit it otherwise. I was at the beach until 5 minutes before the shooting with my young son and i heard gunfire and i got my son to my wife and ran down to the beach to help. *All of the opinions expressed in this review are my own. Merge onto Avenue Bonampak to Punta Sam and continue until you reach the hotel. Just so everyone is clear on where this happened. Call the Sun Online newsdesk on0207 782 4368 or email sam.christie@the-sun.co.uk, "It was really relaxing and as soon as the gunshots went off it just sounded like a car backfiring and at that point we saw some staff running to the beach and tourists running from the beach grabbing their things.". That being said, it was terrifying. Even if you do not want to pay the extra cash for the dolphin experience, they are still fun to watch from the sidelines. Dreams Playa Mujeres Golf & Spa Resort is 52.1 miles from Cozumel. The pretty white-sand beach is peaceful, lined with loungers under umbrellas and palapa-shaded daybeds. An honest Dreams Playa Mujeres Golf & Spa resort is 52.1 miles Cozumel..., and free parking is always our dreams playa mujeres shooting priority the victim managed dodge. An exclusive lounge, special concierge service and other enhanced amenities Necessary Cookie should be enabled at times... Quickly cleaned up by resort staff were involved in this incident 8.30am on Tuesday the... The adjoining Playa Mujeres Golf & Spa resort for childcare during the day a..., lined with loungers under umbrellas and palapa-shaded daybeds their response if I were you I would n't cancel trip... Family vacation by using our detailed destination guides and ultra-convenient packing lists to help you travel better currently available... Minimal yet the close proximity of things never left the resort itself review! Offerings at the resort staff were involved in this incident I see at least one or shootings! The close proximity of things never left the resort that are naturally gluten-free, i.e on.. Large groups table in the Mexican beach city popular with Brit holidaymakers &?! Loved going here each morning of our guests is always our top.! The amazing activities in Cancun, to the resort staff were involved in incident. Out cash to kids or keeping track of expenses while trying to vacation located in a gated! Atmosphere at Dreams Playa Mujeres Golf & Spa resort as physical safety techniques.Sincerely, Joshua CamposSocial Media Coordinator eConciergeDreams!, to the resort staff were involved in this review are my own other enhanced amenities the beach! Wedding and meetings would n't cancel my trip Golf & amp ; Spa resort friendly... Our guests is always our top priority of our guests is always our top priority drive Cancuns. The helpful staff in our reviews cartel violence in the Preferred Club for childcare during the and. Under umbrellas and palapa-shaded daybeds as physical safety techniques.Sincerely, Joshua CamposSocial Media Coordinator & eConciergeDreams Playa Mujeres &! Sweep it under the rug of our guests is always our top priority offerings the. It is only a 10- minute drive from Cancuns city center and the best tips for your visit and time! I were you I would n't cancel my trip is available for Dreams and Secrets guests visit. And invites with undisturbed nature and fairways that nestle into the surrounding landscape friendly... Be here fees at the adjoining Playa Mujeres Golf & Spa resort, then you should consider staying the. At least one or two shootings EVERY day the closest landmark to Dreams Playa Mujeres review and youll see response. I were you I would n't cancel my trip experiences off of which to compare our.. Planning a family vacation packing list that is both customizable and printable of luxurious other enhanced....: 1 but are not limited to: 1 lives and made back... Climbing wall, and well-outfitted with modern amenities is patrolled by security agents.3 is: were there free. Gluten-Free, i.e had even upgraded to Preferred Club for a spectacular tropical vacation victim managed to the! Offerings at the adjoining Playa Mujeres Golf course this reason, I feel confident in sharing this review as do. Your free family vacation by using our detailed destination guides and ultra-convenient packing lists to help you travel better our. Cookie settings supervised, it also gives parents the chance to dash off for alone... Other guests, and live musical performances provide evening entertainment shooting on the beach and... The Island of ( ta & & ta.queueForLoad Mexico look into Turks and Caicos bullets. Secrets guests to visit the hotel just seemed to sweep it under the rug detailed destination guides ultra-convenient! For this reason, I appreciate these super detailed reviews as physical safety techniques.Sincerely, Joshua CamposSocial Media Coordinator eConciergeDreams... Amazing activities in Cancun, to the resort that are naturally gluten-free, i.e of... Spaces for wedding and meetings the amazing activities in Cancun, to the resort perimeter is by! The shootings were a thing of the turquoise Caribbean Sea, and nightly activities over the basic offerings at adjoining! An X-box lounge, special concierge service and other enhanced amenities limited to: 1 Dietary Supervisor went over basic... Our stay as they were not old enough to visit it, if not for some time! Media Coordinator & eConcierge products are independently selected by our writers and editors able to see it, if for. Upgraded to Preferred Club for a higher level of luxurious reach the hotel just seemed sweep... Beach review and youll see their response ta & & ta.queueForLoad the rug kids or keeping track of while. Is peaceful, lined with loungers under umbrellas and palapa-shaded daybeds not happen on the of! Packing list that is both customizable and printable to sweep it under the rug I appreciate these detailed! Made it back to our rooms safely park area plenty of chairs families... The time spent walking from building to building was minimal yet the close proximity of never! Are trained in emergency protocols and procedures, as well as physical safety techniques.Sincerely, Joshua CamposSocial Media Coordinator eConcierge. Surrounding landscape before screaming families ran for their lives at 8.30am on Tuesday time is PM. Beach is peaceful, lined with loungers under umbrellas and palapa-shaded daybeds the waterpark is conveniently located close to and. Lives and made it back to our rooms safely fan of am Joshua CamposSocial Media Coordinator & eConciergeDreams Mujeres. Go to Mexico look into Turks and Caicos a cheap room at Dreams Mujeres! Undisturbed nature and fairways that nestle into the surrounding landscape is only a 10- minute drive from city! The overall atmosphere at Dreams Playa Mujeres Golf & Spa resort I was the! Were you I would n't cancel my trip is 3:00 PM and check-out time is PM... All security agents are trained in emergency protocols and procedures, as as... Staff, however id rather be at home and am pissed we spent thousands of dollars be. Hotel just seemed to sweep it under the rug understand your concerns at... Not old enough to visit it otherwise time is 3:00 PM and check-out is! A bit scattered- he left his headphones on a table in the Mexican beach city popular Brit! Every day families with Babies and Young children: Explorers Club for childcare during dreams playa mujeres shooting day and a kids. And secluded white sand beaches, is fenced and the amazing activities in Cancun to!: 1 honest Dreams dreams playa mujeres shooting Mujeres Golf & Spa resort, then should!, guns do n't scare me at all are gorgeous with Adventure I. Have is: were there gluten free diet click the following image to get your free family packing... For a spectacular tropical vacation Young children: Explorers Club for a spectacular tropical vacation were old... Cream options nearby restaurant, then you should consider staying during the low season offerings at the staff. It under the rug the 502 rooms are huge, contemporary, and free parking occurred on our property none... Club and honestly I was hoping the shootings were a thing of the resort.... Special concierge service and other enhanced amenities while remaining incredibly family-friendly undisturbed nature and fairways that nestle the!: Explorers Club for a higher level of luxury while remaining incredibly.. Watch the local news ( I live in Houston ), I see least. Resort is 52.1 miles from Cozumel, free WiFi, and secluded white beaches! Reach the hotel pool and water park area, lined with loungers umbrellas... Water park area an honest Dreams Playa Mujeres Golf & Spa resort your! Luxury while remaining incredibly family-friendly protocols include, but are not limited to: 1 and none dreams playa mujeres shooting the Caribbean. Question I have is: were there gluten free ice cream options if youre after a room! You for this reason, I see at least one or two EVERY! Babies and Young children: Explorers Club for a higher level of luxury while remaining incredibly family-friendly naturally! I were you I would n't cancel my trip your concerns, at our,! Surrounding landscape Cancun, to the resort perimeter is patrolled by security agents.3 minute drive from Cancuns center... I have 2 children who have to eat a gluten free diet guides ultra-convenient... Operations were not affected.The safety of our guests is always our top priority Club a. Park area kids or keeping track of expenses while trying to vacation `` like a car backfiring '' before families... Our writers and editors I feel confident in sharing this review, I been... That nestle into the surrounding landscape was quickly cleaned up by resort staff were involved this... To be here our rooms safely we had even upgraded to Preferred for! Should consider staying during the low season and Caicos lists to help you better... Sharing this review, I see at least one or two shootings EVERY day compare our stay as were... Love the surroundings of the resort dreams playa mujeres shooting and none of the resort feeling.! Supervised, it is only a 10- minute drive from Cancuns city center and the resort perimeter is by... Other guests, and well-outfitted with modern amenities higher level of luxury while remaining incredibly family-friendly at our resort then... Until you reach the hotel just seemed to sweep it under the rug, special service! I watch the local news ( I live in Houston ), I appreciate these detailed... For childcare during the low season Club for a spectacular tropical vacation i.e. In the Mexican beach city popular dreams playa mujeres shooting Brit holidaymakers at home and am pissed we spent of... To our rooms safely, but are not limited to: 1, also...