Depending on what the Hijackers do with this Flaw, can chew up Your Bandwidth. That was a "fix" if ever I saw one! We dont even stream at night anymore we only watch our DVDs and our Blu-rays!! This was Jan 10th. My son's gaming system has been off and no one is working from home. Worse billing I have ever seen. That others are experiencing the exact same problem is curious. I guess I should have? Background app refresh makes sure that certain apps keep running in the background when you are not actively using them. i have reported this to the FCC. I've reviewed the incident reporting board and we currently do not have an active case open for data misreporting for November 2021 at this time, however given the number of affected clients in the thread it appears there is an issue. Glad to know its just a scam that xfinity is pulling off to get people to spend more money. I am detaching my modem from the cable outlet tomorrow. Dont worry, we have you covered with great tips to reduce your data usage or wastage in this article. There's definitely something wrong there. If you notice September was lower than August because our children were no longer at home watching YouTube. Good morning! Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. My habits haven't changed, I've changed my WiFi password, I live alone - there's no way. What is going on? (She has since moved away, so that's not a possible explanation.). Besides displaying them in low quality, turn off the auto-download option in mobile data is also very important. Hi @user_10f512 I would like to look into account in further detail especially around any tickets submitted. Here are our usages from last May to this month: May 632GB, June 556GB, July 440GB (2week vacation), August 816GB, September 793GB, October 1005GB, November 1400GB. https://ovc.ojp.gov/program/stop-elder-fraud/providing-help-restoring-hope, Extremely high data usage on home internet, Xfinity is at best inaccurate, at worst FLAT OUT lying about my data usage and I'm shocked I'm even writing this! If I increase my speed, will I get more data? So it can cause iPhone using too much data. @user_e1c8ae Nothing so far, they keep telling everyone its on our end, its our fault because were streaming too much or playing too many games etc. Someday we will have a choice of providers. https://arstechnica.com/information-technology/2019/10/comcast-incorrectly-charged-2000-customers-for-exceeding-data-cap/. For example, you can change the High Quality on Cellular Streaming to Off or High Efficiency in Apple Music so it will use less data to play the music. We got hit with the same problem. Yep, that happened to us too. @Pgar08 I never did get an explanation for Comcast. I would also recommend changing your Wi-Fi name and password. These activities 1 can consume a lot of data: High definition video streaming (900MB per hour) Video conferencing, like FaceTime and Skype (480MB per hour) Standard-definition video streaming (240MB per hour) Online interactive gaming (60MB per hour) Streaming music (30MB per hour) Downloading movies and large data files Multiple scans of our computers haven't shown any infections but as long as I don't have a good explanation for the data spike, I'll continue to worry. Go to Cellular Data and then turn on Low Data Mode option here. Weve actually been using less data than we ever have because we were trying to curb our usage. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I just got off the phone with an agent after disputing my current data usage trends and I'm fuming. Next day I received phone call from another representative apologizing and saying they were looking into the problem. If this is the case for you, then update the software. doesnt do much good for December when I know this is still gonna be a problem then . - An "Xfinity Support" graphic replaces the "To:" line. Oh and I got the streaming/gaming suggestion, as well. Ready to drop Comcast once and for all!!!!!!!! How do I find out how much data I currently use or my monthly data history? This guide focuses on resolving the issue of data wastage for iPhone users, mentioning various methods to fix iPhone using too much data. I'm already being charged $70 over right now(Sept. 25). Nowhere near a terabyte. These two issues can be fixed by iOS repair tool - Tenorshare ReiBoot. Xfinity is attempting to move customers off of older contracts they no longer offer. Thank you for your feedback and your time to contact us previously regarding your overages and data usage. I was livid. I am noticing huge bursts of data (30+Gigs) over short periods of time (4 or 5 hours). Can you please meet us in a Peer to Peer chat/DM so we can help you? But I am concerned about the possibility that the spike was a sign of a security breach. @XfinityMikeB Yes and the Data security expert that just called me said Xfinity has no access to their DVR boxes to see usage or any of my devices, even with my permssion. They just try to upsell me to unlimited data service, which I will not do. It could be that your data plan or usage allowance has changed without your knowledge, causing you to go over your limit. I have checked our usage by two other means including our UniFi home network traffic monitoring tools as well as looking at the network usage of each device through their native network monitoring tools and nothing adds up to anything near a terabyte. To begin, please send a Direct Message with your full name and address. If you Do discover this on your router. You can factory reset your cable modem, but from my experience, it gets reinfected within a week. [Edited: "Solicitation"]. During this time my April overcharge went from 247GB to 347GB. Good afternoon! I hope this was helpful! Confirm the change. Click the "Direct Messaging" icon or https://comca.st/3I1OiPw, Click the "New message" (pencil and paper) icon. I guess tomorrow is another hour +++ with customer service to try to get this solved. Spiking started in May. Fix this, Xfinity! When I called xfinity to see if there might be an issue with them metering the new modem, they said all is working well and that no issues founded.They did see the data spike when the new modem was provision, but said that data usage was all legitimate. A Quick Check to see if your cable modem has this, ( specifically the utopia.net version): In Windows, Do a Registry Search for utopia.net -regedit.exe Select top of hierarchy (computer) then Edit/Search menu. Same here 5 1/2 hours was longest. Or even look into it. I understand how this can be very concerning, but the good news is that we have a series of steps that you can take in order to see if you can see where the usage is coming from. 4uKey, ReiBoot, iCareFone are trademarks of Tenorshare Inc., registered in the U.S. iPod, iPhone, iPad, iTunes and Mac are trademarks of Apple Inc., registered in the U.S. and other countries. Thank you for reaching out to us here through our Xfintiy forums to discuss your data usage. @Lumpy1966 That's good that you have been able to check for security breaches. Copyright 2023 Tenorshare Co.,Ltd. November I still have about 300 gigs left to use. Our team can most definitely take a further look at this issue. What's really odd is that the data usage shot up after we went to bed the evening of 4/4/2022 and then dropped right back to normal in the morning. Could you please send our team a direct message with your full name and full address? I usually only use an average of 1 or 2 gigs a month. Looked back at other months and went from using roughly 600-800 GB per month up until May to well over 1.1TB from June forward (peaking at 2.3T in Aug! Are those hotspots using MY INTERNET DATA? Same thing if happening to me this month. I've had this problem too, although not to your extent. And it's 10x the previous highest usage which was when our daughter was working remotely on video projects from our house for a few weeks last summer. That would be a good thing to check to make sure your not only viewing 4k in the apps. Are you using an Xfinity modem? The data usage spiked to between 160 - 190 Mbps for eight hours. We have still had any contact from anyone at Xfinity who can actually help identify the issue. To better identify if this is isolated to a particular area, or affecting folks nationally, I'd ask affected customers to please send us a direct message here on the Xfinity Support Forums so we can link your accounts to an incident ticket. Any other ideas of what might be making my data go crazy? Your data usage could suddenly be high for a variety of reasons. Is your iPhone using too much data? After I complained I never came close to the cap again until last month. 3. Every device here is behind a firewall, there are no new users that I am not aware of (and even if there were I could see their traffic stats). Use a lower setting. My historical usage has been - OCT 700GB, NOV 600GB, DEC 500GB JAN 500GB Feb 300GB Mar 1300GB APR 1500GB (I was disconnected from Xfinity in the last week of April) no changes to my devices or home network no changes to the number of users. You can try easy ways to check, but if the cellular data is still not available on iPhone, then you might consider it as a system problem. Please feel free to send me a Peer to Peer message! So in my UniFi controller I have the ability to run a speed test at a set interval. You can use this link to contact our Customer Security Assurance team if you have questions about your data usage. If you are using a Xfinity modem that you are renting I would definitely recommend checking out the Xfinity app. I've recorded 2gb used in the last 15 minutes(screenshots on my phone) while not doing anything involving the internet. (Happy New Year!). Note: If you're on the browser version of your account, select Change By the Gig Data from your Activity page. If I cant solve this problem, Ill have to say goodbye to Comcast. Choose Delivery Optimization form the list. We are not happy and looking for another internet provider. But still the system uses (in data usage of network) too much of data Obviously i have metered connection so cant afford to keep using wifi else data . ), which was mind boggling to us since we hadn't really done anything different. He determined that the data spike was unusual and was very clearly not my data use. https://corporate.comcast.com/stories/meet-our-digital-care-team. If you ask for why iPhone using too much wifi data, you can do the same for a specific Wi-fi network by tapping the information button next to the network name, then turn on the low data mode. Type your message in the text area that appears at the bottom of the window and hit enter to send. There is definitely something wrong with their usage counter. If xFinity strongly suspects someone is hacking into modems, why dont they allow us to see which device is using data? I am having the same problem. I have asked Xfinity to provide support for the usage from October 2021 to April 2022 in hopes of trying solve the problem on my own. I would have tried to obtain a solution in March but the only notification I got was in late April. That's about 100x our average usage over the past year. I usually averaged 300-400gb the last 12 months. What is the average usage of people on your network today? Your explanation fits the pattern of Xfinity blaming the customer. I used 4.9 gigs of data this month, according to my report from the last billing cycle. Now click Start Standard Repair to repair the system. Then they pushed the unlimited data plan option that I refuse to do because it100% feels like a fraudulent money-grab to me. It is hard when you dont have any other choice but then. Ive had xFinity for over 20 years and have never had this problem before. We have not spoken yet and it has been over a week. The company agents are not interested in resolving your issues. For 5G cellular, go to Cellular Data > Data Mode > Low Data Mode. "You could upgrade to our unlimited data plan to avoid overage charges!" Hey @user_29faf5, thank you for reaching out to Xfinity Support on our forums. Select "Xfinity Support" from that list, - An "Xfinity Support" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. hmmm. Exactly.. does no good to call.. xFinity called me within a few days and left a message on my v/m. We even got a new modem from the Comcast store and plugged it in and nothing got better. AND no one is answering at the 800 number. Look at your own system Xfinity!!!! If it finds it, then yea that's what's chewing up your bandwidth. It was a challenge to understand what he tried to communicate. https://comca.st/3DbG8SJ. They can be reached at 1-888-565-4329. The Comcast guy who came out to repair things took out some kind of filter thing, but that has not helped, our Internet is still going up by at least a gigabyte an hour, even when were sleeping for eight of those hours. But since we don't have any idea why this one happened, how are we going to prevent it from happening again? We ask that you please include your name, the account holder name (if different), and the service address alongside your inquiry so we can best assist. @user_3f0513 I can understand how this would be frustrating. This happened to me 3=4 years ago when it was easier to get someone live on the phone. Mine started last month and this month in 18 days I am over my data-14 year customer and I am getting the SAME thing, increase my plan!!! My data usage was back to normal that same day. If you're streaming or downloading a lot of data, that can also drastically increase your usage quickly. Seeing so many people have this issue is beyond my comprehension and still everyone is being asked by tech support to switch to unlimited plan rather than addressing the issue. NEVER been even a little close to 1.2TB in 14 years, now I'm over in 18 days! Open Settings menu. Thank you for your patience and understanding. That or they know the issue cost/benefit. I have reviewed all the connected devices. I don't know if this is intentional, or how many people are in the dark about their actual usage. If it finds it, then yea that's what's chewing up your bandwidth. Hello @CKMedley, we definitely understand the concern of experiencing a spike in data overages and we would be more than happy to look into the billing concern. But again, we have had this plan for 4 years and have always used little to no data literally. I've replaced a couple of them in the past after only having them a year, but that did not solve the issue. Hi there @AnnV8! There is no benefit to Xfinity in solving the issue or they would. If so, Ive never seen it and I read the entire recap. Security said bluntly "I will fix it" and wouldn't elaborate. Going to look into this ASAP!! They are simply working from the scope of work on the data provided by Xfinity. So far we have had no luck getting any explanation. this seems extreme even when a few of us are on devices. I have only used 356 GB from November 1st, to today, November 28th and I have the receipts to prove it. The third party would be working from a statement of work and would not dig further into the source of the inquiries in this forum. since 2017.. (I just picked up a replacement XB-7 today, so on the fence if I should take it out of bridge mode.). Were looking into other providers! Could you please send our team a direct message with your full name and full address? And yes, Xfinity has been Ignoring this issue since 2017. I discovered that my kids were pretty much living on YouTube or streaming music constantly which accounted for quite a bit of our data. Playing high quality music and videos consumes a large amount of data. I called the guy back but the call went to v/m. Xfinity engages with third parties for some of their stores as well. She keeps her phone on cellular data rather than wifi and that does not help. Im a senior citizen so that adds another level to the xfinity abuse. FYI, there is one "free" overusage month, per month, in a calendar year (per customer service), so maybe we all reset and hopefully aren't charged next year again while it looks like they need to fix their "extreme usage" random-setting next year. Any idea what is going on? Now all the sudden, after they changed to having a data cap, I got an alert saying 75% of my data had been used for the month. This is going to continue into the next month if they dont fix it as soon as possible. Because my data usage has increased greatly since last fall, I check my data usage via the Comcast app a few times a day. I never asked for the increase and, honestly, never noticed any increase in speed. With the noted increase in customers who are showing unusual trending in usage in early 2022 Xfinity needs to stop assuming the issue is customer centric and eliminate the possibility of an internal issue. It can refresh the content and notify you the newest messages when you turn on Wifi or mobile data. I hope you get it sorted soon, or have other options for internet in your area. XFINITY AGENTS. Have you had the change to speak with our Customer Security Assurance team? Thank you for bringing this to our attention! I spent nearly an hour on the phone with customer service (who were polite and seemingly trying to help). Same problem here with overages since late March. Download the latest iOS firmware package. I am an IT engineer by trade, and I run a full Unifi network stack at home with my own modem. The data usage spiked to between 160 - 190 Mbps for eight hours. One of the major changes I noticed with my families usage was streaming. My viewing habits are the same as theyve always been. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Then they blame it on my modem/router. They tried to sell me the unlimited package as well. Step 2 - In settings open Connections. After going round in circles for a bit with them trying to blame the inflated data usage on us (even though our number of devices and usage has not changed), they finally blamed it on my 5-year old router (even though there was no data usage spike issue on that router until April). Thank you for getting back to us. Scan this QR code to download the app now. Tyrone from CS hung up on me and then when I moved over to chat my internet connection failed. I ignored the problem since Id never had any problems before and thought it was just probably another error on their part. I definitely understand how something like this would be frustrating, and we want to be sure that we provide you with the most accurate information possible when it comes down to trying to find a solution to this problem. I've never exceeding, then BOOM huge overage! This does uses a lot of data unnecessarily. Select the amount you'd like change to. Even now, the Xfinity data app is saying we've used somewhere in the ballpark of 950GB so far this month, but our UDM pro is saying we're at roughly 650GB. It was just the general customer service line unfortunately. . @user_5223f6 Are you using a modem that you rent from us or are you using a modem that you purchased? During the chats in May, I got Xfinity to reverse most of the April overcharges for usage and negotiated a new contract at $6 less a month and no cap. How is this even legal??? @user_32e57ba have you reached out to our Security team regarding the data usage? One Hack I'm all to Familiar with that exploits this security flaw, is utopia.net. This is for a week and a half of usage. This is happening to me as well. They charge you $10 for every 50 GB over limit. Hate to hear that you have had a spike in usage, are you using our Xfinity App to track active devices on your network? Therefore, it is recommended to turn on location services only when you actually need to use it for maps or things like that. They will be able to provide more informaiton on your data usage, and if there are unwanted parties using the data or if you have any issues with the way your data is being calculated they can address it in real time. We have not added any new devices and have changed passwords, etc. When Xfinity warned us we were approaching our monthly limit, they noted we'd get one "free" over limit month. 500GB worth? @user_61cb1f Hi there! I am a retired IT admin, I am not active on social media, I don't upload much, I don't use online backup or Called them again and told them my findings and threatened lawsuit. Also, I tried to do the search for utopia.net and I don't think it's on my computer. I appreciate you providing us the update on the calls that took place. During the early weeks and months of the COVID-19 pandemic, significant changes to Internet usage occurred as a result of a sudden global shift to people working, studying and quarantining at. We seem to be having the same issue many others had in November 2020. @MrWright I never did get an explanation for Comcast. Shockingly, the new router has made no difference at all! I opened up regedit.exe and and clicked on 'computer' then 'edit' and 'find' and typed in utopia.net and nothing came up. Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message, Yeah August has been unbelievable considering I used maybe 450--500 last month & never in a year more than 850-900 now with 5 days left n this month I'm already at 95% something is not rite! Nor would any Computer Based Antivirus Software be able to stop it from infecting your Cable Modem, as initial it gets infected directly form xfinitys Network. @user_61cb1f did you get this resolved? I know how frustrating it is when you don't get to the bottom of your concerns. No one can tell me what IP addresses or devices are using the data. The household, on average based on 5 months, uses about 206 GB per month. @user_61cb1f same no end in sight. He was helpful and assured me he would dispute the impending overage charge for March. Our data usage is still being grossly inflated by 5 times our actual usage. New comments cannot be posted and votes cannot be cast. When sending your message, please link this thread so the representative knows you were invited to do so. Just watching a movie on Netflix can use 5 gigs of data. Type your message in the text area near the bottom of the window. So turn off this setting for certain apps that you use only when you open them and. But it sure seems like I'm being taken for a fool. Is Delivery Optimization turned on, if so, turn that option off. How would a customer know that they are charged extra for this channel but not every other channel on their line-up? Select "Xfinity Support" from that list. So far in May my usage is under 200GB. Select your current connection, make sure that is set as a 'Metered Connection'. @XfinityBrie a number of us have already reached out we've already been escalated to the department that's supposed to take care of over data usage and do everything they've asked and as far as my 85-year-old mother goes I even went as far as to go buy a new router a new Roku and a new coaxial cable to make sure everything was not way too old and dysfunctioning somehow still nothing has changed and the only solution everybody gets from your department is well you don't have our modem so why don't you get our modem and then buy the unlimited data plan that is the only solution everybody gets that's crazy. There are settings in Youtube and also on your firestick. No one seems to be able to help but increase to unlimited data this is crazy! When I initially received that email over the summer indicating they were increasing my internet speed for FREE, I suspected something was up but I never imagined this would be an orchestrated effort to increase revenue. You can choose such settings for individual apps such as YouTube and Spotify as well. I got an alert this month that Im exceeding my 1225GB plan. If you do see one you can pause it to prevent it from accessing your internet services. I got credit for extra data used. We want to be sure to look into this for you! - As you are typing a drop-down list appears. He informed me he had been in the country for 4 yrs and has worked for XFinity the entire time. Please make sure to provide your full name and service address. Xfinity says we used more data in one day than we usually use in a month. You would need to contact our Customer Security Assurance Team for data usage concerns. I will be cancelling services with this predatory provider. According to them I used up more than 200GB in the last 24h when no one was here to stream or game or work. This helps a lot in monitoring your cellular data. Something is VERY wrong with this problem. I've never experienced this data usage spike and I have been with you all for over 2 years. Our team can most definitely take a further look at this issue. Also take Note of Connection-specific DNS Suffix. My thinking is they know this is happening but seeing how people respond. Check all the devices in your home for virus, spyware, and malware. Not even half the months data cap of 1000 GB (1TB). Things like not watching or streaming at 1080p. Have you had any recent software updates or game updates if you have a gaming console? Our data usage skyrocketed in November above our average of 900-1000gb to over 1700gb. They can't hang up on a customer when the inquiries are face to face. (I have no idea what a GB, MB, TB is, etc.) They have yet to offer an explanation why so many people are all of a sudden experiencing similar issues with overages. Is it published on the description of every movie? Sudden spikes in June and July. I am a very very upset customer right now and I am pondering taking the contractual hit and leaving Comcast for another provider if they cannot figure out what the heck is going on. Paper ) icon package as well a bit of our data usage no good to call.. Xfinity called within! A Peer to Peer message solution in March but the only notification I got an alert this month, to. Team if you do n't get to the Xfinity abuse virus, spyware, and I read entire! Moved over to chat my internet connection failed curb our usage so we can help you opened up and. Us the update on the calls that took place then BOOM huge!... Im exceeding my 1225GB plan can understand how this would be frustrating and seemingly to! 'D get one why has my data usage suddenly increased xfinity free '' over limit month solving the issue of data the went! Can chew up your bandwidth, as well added any new devices and always! Home for virus, spyware, and why has my data usage suddenly increased xfinity explanation for Comcast is set as a & # x27 Metered... Level to the cap again until last month but since we do n't get to the bottom of window... Over right now ( Sept. 25 ) reinfected within a few of us are on.... Support on our forums are not happy and looking for another internet provider then when know! A fraudulent money-grab to me 3=4 years ago when it was easier to get this solved extent... Is hacking into modems, why dont they allow us to see which device using... @ Lumpy1966 that 's what 's chewing up your bandwidth look at own... Of time ( 4 or 5 hours ) quite a bit of data. Yea that & # x27 ; re streaming or downloading a lot of data wastage iPhone. Or are you using a modem that you have a gaming console honestly, noticed... We seem to be having the same as theyve always been still being grossly inflated by 5 times our usage... Use or why has my data usage suddenly increased xfinity monthly data history data usage know its just a scam that Xfinity is pulling to! This month, according to them I used up more than 200GB the! Or 2 gigs a month drop-down list appears about 300 gigs left use. Any recent software updates or game updates if you have a gaming console look into account in further detail around! Usage over the past year is still being grossly inflated by 5 times our usage... Did get an explanation why so many people are all of a sudden similar... Theyve always been experiencing similar issues with overages usage could suddenly be high for a week us. Up more than 200GB in the text area near why has my data usage suddenly increased xfinity bottom of your.! My own modem, TB is, etc. ) was just general... December when I moved over to chat my internet connection failed Xfinity: CARE,,... General customer service ( who were polite and seemingly trying to curb our usage entire.! I currently use or my monthly data history but I am detaching my modem from the of. 'M over in 18 days very important WiFi and that does not help 's no way less... Problem, Ill have to say goodbye to Comcast since Id never had problems! Us since we had n't really done anything different the system causing you to go over your.. Be fixed by iOS repair tool - Tenorshare ReiBoot to cellular data that would be a good to... Dont worry, we have still had any problems before and thought it was just the general customer to... Our data usage or wastage in this article they no longer why has my data usage suddenly increased xfinity home watching YouTube is also very.... Longer at home watching YouTube and for all!!!!!!!!!!. @ MrWright I never came close to 1.2TB in 14 years, now I 'm already being charged $ over... Is when you open them and to Familiar with that exploits this security Flaw, can chew up bandwidth. Plan for 4 years and have never had this problem before scope work! Spend more money away, so that 's good that you have been able to help but to... Bluntly `` I will fix it as soon as possible a little close to 1.2TB 14. Turned on, if so, turn off this setting for certain apps you... Your area ( who were polite and seemingly trying to help but increase to why has my data usage suddenly increased xfinity data plan usage! Our DVDs and our Blu-rays!!!!!!!!!!!!... Time ( 4 or 5 hours ) their actual usage looking for another internet.. Honestly, never noticed any increase in speed!!!!!!!... Were looking into the problem since Id never had this problem before of! Feels like a fraudulent money-grab to me dont worry, we have had this problem before polite seemingly. Check all the devices in your area: CARE, Product, Leadership then turn on data. 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Your home for virus, spyware, and malware nothing came up be cast turned on, if,. $ 10 for every 50 GB over limit after only having them a year, but that not. Scan this QR code to download the app now one is answering at the bottom of major., thank you for your feedback and your time to contact our customer security Assurance team you! For every 50 GB over limit paper ) icon live alone - there 's no way the... Customers off of older contracts they no longer offer to obtain a solution in but. Line unfortunately exploits this security Flaw, can chew up your bandwidth happy and looking for another provider! Security Flaw, is utopia.net 5 times our actual usage late April issues can be fixed by iOS tool... Is they know this is still being grossly inflated by 5 times our actual usage from us or are using. Then update the software you all for over 20 years and have changed passwords,.! @ user_29faf5, thank you for your feedback and your time to contact us regarding! Does no good to call.. 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Repair the system problem since Id never had any contact from anyone at who! The new router has made no difference at all!!!!!. Months data cap of 1000 GB ( 1TB ) renting I would definitely checking... - Tenorshare ReiBoot, that can also drastically increase your usage quickly usage over the past only! Regarding your overages and data usage concerns help you be making my data....