Thatll make sure that the gas valve will no longer be stuck in the open position and youll be able to operate the heater smoothly. This feature improves the energy efficiency of the water heater. To fix this issue, the first thing to do is to ensure that the gas pressure is appropriate for your unit. Depress the COOLER button until only the WARM indicator light is lit. Turn off the power to the water heater for 10 seconds and then back on. So, lets get started. These units obtain combustion air from the outdoors. Have a qualified gas appliance repair technician conduct periodic inspection of the Combination Gas Control (Thermostat), relief valve, burner, and venting system. Make sure that the wiring of the pressure switch is okay. And your hot water may turn into cold water after a few minutes because of a broken dip tube in your hot water heater that allows mixing cold water with hot water at the top of the tank. If youve followed this guide so far and checked the other components, chances are that you have a faulty PCB. All Right Reserved by HeaterFixLab. Remove any dust or debris that is stuck on it to restore proper ventilation. Heres a quick summary of everything we discussed behind seven flashes and their fixes: This is another status light blinking code that points to a faulty flammable vapor sensor. However, if you have a faulty FVS, it can get tripped again. The air intake filter can also get clogged and block the free flow of air. Youll need to replace it. They usually contain things like a circulation pump, cleaning solutions, buckets, and hoses. First shut off gas to the water heater at the manual shut-off valve. When the faucet is opened, the water flows through the Richmond Tankless Water Heater, which heats it to the temperature youve digitally set. The red light blinking five times on your Richmond electric water heater includes issues like a stuck relay on the upper or lower thermistor, conversion error, and failure of the upper thermistor. If you dont have it, get it checked by an expert. Otherwise, it can freeze on the exterior walls in cold weather. Clear the air intake free from any debris. But its also possible for the other issues mentioned to lead to the dreaded error codes. The most common reason behind it is not fully opening the gas shut-off valve. No, the minimum temperature adjustment for RTG series waters heaters is a 2 degree increments from 100 F up to 120 F and 5 F increments from 120 F to 140 F. An Over Heat Limiting Film wrap is wrapped around the entire heat exchanger. When the issue gets progressively worse, error code 29 will come up at a certain stage. You need to make sure that all faucets are closed. Like other fault codes on the . However, it can also happen due to pilot assembly issues like carbon deposits in the electrode and blockage in the pilot tube. It's a common error code that pops up in these heaters and the main reason behind it is carbon buildup on flame rods. Copyright 2023 Grid Sub | Fuzion BlogbyAscendoor | Powered by WordPress. To do so, follow the steps below: You should also leak test the factory connections to the Combination Gas Control (Thermostat) after the water heater is placed in operation. The first one is when you see the status light do a short flash every four seconds. Continue holding down the gas control knob for about 1 minute after the pilot is lit. But some of the minerals go right past it and when a long period of time has passed, it amounts to a lot of scale build-up in the heat exchanger. All Plumbers are screened, licensed, and insured. Fix the gas pressure if something is wrong with the gas supply and thatll take care of this issue. It has recently been showing a code on the intellivent control for ignition failure (from chart on side of heater), manual says system in lockout mode. The next thing you should do is to try and identify whats causing dirt to get into the air intake. ultimate guide on Richmond tankless water heater code 13, Richmond Tankless Water Heater Code 13 [Reasons + Solutions], State Select Water Heater Pilot Light Issues [7 Easy Fixes], State Select Water Heater Thermostat Replacement [All Types], State Select Gas Water Heater Troubleshooting [Reasons + Solutions], State Select Water Heater Thermocouple Replacement [Solved], Richmond Tankless Water Heater Code 29 [Reasons + Solutions]. A low voltage supply may also be the reason behind your problem. Verify power supply (120 VAC). Leaking or open hot water faucets could also be the reason you are not getting hot water. When your heater has a low flame signal, your heater will continue to run but keep flashing the error message and blinking lights. Check the gas pressure with a manometer. Then, replace the blower temperature switch if the blower isnt working properly. The status light in Richmond water heaters is great for informing the users about the condition of the water heater. The error code 11 on Rheem Tankless Water Heater means ignition failure. CaCO3 (calcium carbonate) is present in the neutralizer. FVIR stands for Flammable Vapor Ignition Resistant. If thats not it, theres a strong chance that theres dirt build-up on the pilot tube. Increase supply voltage to rated voltage. Corporate Office: 1100 Abernathy Road, Suite 1700 Allow several gallons to flush through the discharge line to an open drain. Depending on the problem youre facing, you may have to replace the thermistor. The Richmond Hybrid is also EnergyStar Compliant and may qualify you for a local or utility rebate. If your problem is still not fixed, the pilot light is the culprit. If it goes out, repeat steps 3 to 9. 0 back, 1/2 sides, 12 top, 12 bottom, and 12 front. Follow these steps to replace a heating element in an electric heater if it has gone bad: Switch off the circuit breakers that supply power to the heater. Keep in mind that in addition to lower operating costs, useable square footage is gained by choosing tankless! The most likely culprit behind it is a faulty thermal well. This helps conserve energy and prevent a build-up of dangerous hydrogen gas. Heres the summary of the three flash issues: The status light in your Richmond water heater blinking four times indicates that the Thermal Cutoff Device has tripped. As long as enough combustion air is provided, Richmond tankless water heaters can be installed in a utility room, garage, basement or attic, or on an outside wall . It leads to an overall weak flame and you can't get to your desired temperature. Keeping your water heater properly maintained helps ensure it operates smoothly and efficiently, it is free of problems, and serves you for many years. Apart from that, the other potential reasons that cause this issue are: Restricted Gas Flow Bad Igniter Faulty Gas Solenoid Valve Venting Issues Worn Out Igniter Warning Harness Choosing a water heater is based on your family size and how much hot water you will use in one continuous hour. Atlanta, GA 30328. To resolve this issue, check the exhaust venting and air intake. Besides that, a damaged gas supply or faulty pilot wiring can also cause this issue. The line of this condensate trap should be different from the one you use for your water heater. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Youll find the neutralizer in that area. A conventional tank-style water heater stores hot water, and heats the water 24/7, whether you use it or not. It is caused by a combustible gas, such as gasoline detected near the appliance, or a failed sensor. With removing the panel cover, find the reset button behind the insulation. Reset the breaker and try using it on a lower setting. Once you get your hands on the replacement part, you can follow these steps to do it: Thats how you can replace the PCB. If that checks out, replace the pressure switch as theres a strong chance that its the main culprit behind this issue. If there are error codes, troubleshoot to clear the error and fix the issue. Turn off the gas valve (for gas heaters) or the circuit breaker (for electric heaters), and let the water in the heater cool completely. If the TCO still gets tripped, youll have to replace the thermostat. There is a cold water inlet filter in Richmond tankless water heaters that reduces the minerals going into the heat exchanger. A failing component in the water heater can cause the unit to shut down every time hot water is requested. Toggle the ON/OFF switch to the ON position. Do not force it. Richmond Water Heater Gas Valve Problems [Why + How To Fix], Richmond Gas Water Heater Troubleshooting [A Complete Guide], State Select Water Heater Pilot Light Issues [7 Easy Fixes], Richmond Tankless Water Heater Code 29 [Reasons + Solutions], Richmond Tankless Water Heater Code 13 [Reasons + Solutions], Richmond Tankless Water Heater Code 11 [Why+ How To Fix], Richmond Tankless Water Heater Code 12 [Why+ How To Fix]. First, you should check the thermal wells wiring connection. The combination gas control was set at its lowest setting before the water heater was shipped from the factory to comply with safety regulations. Turn on the manual gas shut-off valve near the water heater. Start very cautiously by checking out the area around the FVS and make sure that there are no harmful gases present. If its not working, you should always get it fixed as soon as you can to avoid issues with your heater further down the line. As youve seen, there are many potential reasons behind this error code and therefore, many possible fixes. Turn on the gas supply and/or increase the inlet gas supply pressure. There are several potential reasons behind it. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . Establish a routine preventative maintenance program and make sure you are following it. First, open the lower element cavity and connect the leak sensor if it was disconnected. The most common oneness is low gas pressure. If that wasnt causing the issue, check the air intake. Yes, an air intake condensate trap makes sure that no condensate or liquid will get into the air intake. The standard was intended to enable homeowners to compare the efficiency one water heater to another. Press the Wi-Fi setup button and hold it for 5 seconds. Inspect whether the pressure switch is damaged. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. To fix this problem, you first need to purge the air from the gas line and then try again to see it will light. I just checked the error code in the manual and it only refers to replacement parts. If the wiring has gone bad, you need to fix it. Heres a quick summary of what causes one flash and their fixes: Its also a very common status light error code in Richmond heaters. Blocked vent system- Have a qualified service technician evaluate vent system for blockage. In Richmond water heaters that reduces the minerals going into the air intake dirt to get the... We and our partners use data for Personalised ads and content, ad and content, ad and,. To 9 for the other components, chances are that you have a faulty PCB footage is gained choosing. Open the lower element cavity and connect the leak sensor if it was.. 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