Start a workout Insert both Gear IconX earbuds into your ears. I used the wear app to pair the buds to my phone and they allow me to listen to media just fine. Select Expert Settings, select Wireless Speaker Manager, and then select Bluetooth Audio Devices. He joined TechWiser in March 2021 as a freelance writer to cover buying guides, explainers, and tips & tricks for Android, iOS, Windows, and Web. 11-17-2019 I have a galaxy S8. The buds will connect to my phone via blue tooth and I'm able to hear music. 2021 Get the Galaxy Wearable app on your phone to not only pair and control your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, or Galaxy Buds Pro, but to also check for software updates for your earbuds. Samsungs Galaxy Buds line offers some of the best true wireless earphones money can buy. No, Play music from your Galaxy Buds Note:On iOS devices, you can connect your earbuds to the Buds app instead of the Galaxy Wearable app. Select Reset app preferences. The Galaxy Buds, Galaxy Buds2, Galaxy Buds2 Pro, and Galaxy Buds Pro are not compatible with the iOS Buds app and can only be connected directly through Bluetooth. 2019, 2018, and 2017 Smart TVs (including R, N, and M models): Select Home, select Settings, and then select Sound. With the Galaxy Buds2, Galaxy Buds2 Pro, Galaxy Buds+, or Galaxy Buds Pro, you wont need to worry about manually switching over to another device if youre receiving a phone call. So, before trying advanced solutions, you should try restarting your device to see if that helps. Open settings>apps>select show system apps>scroll down to Bluetooth>clear cache/data How to find system apps Check my post https://r2.community.samsung.com/t5/Galaxy-S/ANDROID11-UI3--CHANGES-PART-2/td-p/6850665 0 Likes Share Reply Rahul_RST Active Level 2 Options 09-11-2021 07:43 PM in Wearables I've tried that all but still same issue 0 Likes Techwiser Media Private Limited (2012-2023), 7 Best Ways to Fix Samsung Galaxy Buds Not Connecting Issue. Open the Settings from the launcher. They connect perfectly via Bluetooth. My new galaxy buds do not connect in the wearables app. Once the update is complete, the earbuds will automatically reconnect with the phone. Copyright 1995-2023 All Rights Reserved. 09-30-2021 03:39 AM Select Sound, then select Sound Output, and then select Bluetooth Speaker List. in, 10-22-2021 It connects to my macbook just fine though. Operation Hour: Monday - Friday 11:00-16:00 Wearables Have been trying to connect to galaxy wearable app to set up my buds pro. By ticking this box, I accept Samsung Service Updates, including : Buy more, save more on Built-in Appliances, Find Galaxy Wearable app from the Galaxy store, Install Galaxy Buds Manager on your computer (Galaxy Buds and Galaxy Buds+ only), Connect your Galaxy Buds to a phone or another device. Will connect directly with bluetooth, but not in the app. Just received my Galaxy Buds. I've tried them on my wifes A8(2018) and also the same . 09-11-2021 Tap Bluetooth. Did you work out what to do? Use your Galaxy Buds, Galaxy Buds2, Galaxy Buds2 Pro, Galaxy Buds+, or Galaxy Buds Live when watching TV so you can control the volume without interrupting anyone nearby. When your earbuds are paired with one device but you want to connect them to another, such as a PC, a reset is not required. Facebook Messenger: http://m.me/samsungsupport 2. The Galaxy Buds, Galaxy Buds2, Galaxy Buds2 Pro, and Galaxy Buds Pro are not compatible with the iOS Buds app and can only be connected directly through Bluetooth. Thank you 0 Likes Share in. Software updating tips To ensure your software updates run smoothly, there are a few things you can do on your phone, tablet, or computer. review the permissions and then tap OK. Gear IconX compatibility Pair earbuds using the Galaxy Wearable app Pair Gear IconX using Bluetooth Pair the earbuds to another device Switch connections between paired devices Other answers that might help in, 11-17-2019 08:58 PM Unfortunately, if the Buds are not connecting to the Wearables app, they will need to be evaluated by a certified technician. Have tried Uninstalling and reinstalling. http://bit.ly/2XERsky. Great comfort, noise cancellation & transparency. The Galaxy Buds, Galaxy Buds2, Galaxy Buds2 Pro, and Galaxy Buds Pro are not compatible with the iOS Buds app. While using true wireless earphones has its perks, youre bound to come across such connectivity issues every now and then. 2015 Smart TVs (J models) - Bluetooth audio devices: Select MENU, and then select Sound. Already did that and restarted phone many times.. still getting same error. in. Please contact us via Live Chat for a faster response. Close the app or software on your device used to updated the earbuds. Doing so, will unpair your Galaxy Buds from all your devices but is most likely to solve the issue. (Last edited 02:47 PM I am also having trouble utilizing the full features of the Galaxy Wear app with my new Galaxy Buds. 2016 Smart TVs (K models): Select Home, select Settings, and then select Sound. My Galaxy buds 2 connevt with my galaxy through bluetooth and works fine but doesnt connect in wearable app , so i can not use noise cancellation features . Support is also available on your mobile device through the Samsung Members App. Galaxy Buds Plus not connecting in the Wearables a Galaxy Buds Plus not connecting in the Wearables app, https://www.samsung.com/us/common/visitlocationsite.html, https://twitter.com/messages/compose?recipient_id=18768513-, Galaxy Buds Pro & S22 Ultra Bluetooth Connection Issue, Galaxy Buds 2 pro Connection problem during voice calls, Galaxy wearables app will not work, it will not detect my new galaxy buds plus z17, How-To Connect Samsung Buds Pro to Samsung S6 Lite. If prompted, tap Disconnect again to confirm. If one or both the Galaxy Buds are low on battery, then they might fail to connect to a device. Hit Reset when prompted. Free standard shipping, exclusive offers and financing options. They support both LDAC and multipoint, and they . Reset Galaxy Buds. ) in, Thanks for reaching out. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Read the information, and then tap Confirm. If the Buds are unable to connect to the Wearables app, it is recommended to have them serviced. You can also switch the connection between other devices in your home using the Galaxy Wearable app or Bluetooth settings. Wearables I have purchased new Galaxy S22 Ultra, was able to connect to ticwatch pro 3 ultra without any issue using Wear OS app, and I have upgraded to Galaxy Watch 4 Classic, and was not able to connect to Galaxy Wearable App, on the bluetooth settings the watch seems to be paired, but not on the galaxy wearable app. 1. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Doing so can cause the earbuds to charge slower. 11:28 AM For more information, please read our guide. I've uninstalled and reinstalled app. in, 09-15-2021 10-27-2021 02:08 PM On iOS devices, the Samsung Galaxy Buds app is compatible on iPhone 7 and later running iOS 10 or higher. in. Galaxy buds pro not connecting to Wearable app, https://twitter.com/messages/compose?recipient_id=18768513-, https://www.samsung.com/us/support/service/, https://www.samsung.com/us/support/ubreakifix, Galaxy Buds Pro & S22 Ultra Bluetooth Connection Issue, Dolby Atmos vs 360 Audio on Galaxy Buds2 Pro, Galaxy Buds 2 pro Connection problem during voice calls. You will be able to hear everything on your devices with your versatile Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, or Galaxy Buds Pro earbuds. This may sound simple, but it almost always helps. These JLab wireless earbuds are an affordable way to get in on the skin-toned earbuds trend. The app will ask if you want to proceed. On your mobile device, tap Settings -> Bluetooth and then connect earbuds and mobile devices. The Offline Finding feature for your Galaxy Watch and Buds can be enabled within the Galaxy Wearable app. Some features won't appea, Play music from your Galaxy Buds Note:On iOS devices, you can connect your earbuds to the Buds app instead of the Galaxy Wearable app. When your device is spotted, select it, and then pairing and setup will begin. If you encounter issues updating the software on your Galaxy earbuds, such as the Galaxy Buds2 or Gear IconX earbuds, you may need to update the Galaxy Wearable app or the PC Manager software. Copyright 1995-2023 SAMSUNG All Rights Reserved. When you're ready to switch back to the first device, open the Bluetooth settings on the second device, and then tap the earbuds. Open the Galaxy Wearable app on the phone or tablet that is not connected to the earbuds; the earbuds should automatically connect. I would like to take full advantage of the wearable app with all the features, but they just connect with bluetooth. Support is also available on your mobile device through the Samsung Members App. If the switch(es) for Call audio and Media audio is turned off, you will not hear any output to the earbuds and they may disconnect from the watch. 2022, 2021, and 2020 Smart TVs: Select Menu, then select Settings (All Settings). Help us to make recommendations for you by updating your product preferences. 06:04 PM Note: Factory resetting the Gear IconX deletes all music stored in the earbuds. Sorry, there is insufficient stock for your cart. My new galaxy buds do not connect in the wearables app. The buds connect to my phone and I can listen to music, but when I try to connect to use the app it always says disconnected. You can also locate lost devices using the SmartThings Find feature within the SmartThings app. in. After hearing an initial sound, you'll hear a constant coupling sound. Place your earbuds in the charging case, close the lid for 5-6 seconds, and then open the case back up. There are a few reasons why your Galaxy Buds 2 won't connect including: Problems with Bluetooth Wireless signal interference Temporary technical glitches Your Galaxy Buds need to be charged How Do I Fix My Galaxy Buds 2 Connection? Search for and selectGalaxy Wearable, and then touch theInstallicon (down arrow) next to the app. (Last edited by Then connect a USB cable to the case and charge your Galaxy buds for at least 30 minutes before using them again. When a pop-up message appears, tap OK to confirm the pairing. Now, I decided to use earbuds more often. Some features won't appea, Software update issues with Samsung earbuds. Then uninstall the buds manager. SamsungAdam got a warning message when I clicked on the link provided by the moderatormy earbuds are brand new out of sealed packaging. Place your earbuds in the charging case, close the lid for 5 to 6 seconds, and then open the case back up. Tap Find Device. Please help us improve by selecting a reason below. The earbuds will disconnect from the phone. I've tried them on my wifes A8 (2018) and also the same issue. Once your Galaxy Buds are in pairing mode, connect them to the other device via the Galaxy Wearable app, or your phone's Bluetooth settings. SINCE i can't connect to the Wearable App, the only way I know if the buds and case are charging is by the indicator light. Thank you, 04-21-2020 Help us to make recommendations for you by updating your product preferences. by Help us to make recommendations for you by updating your product preferences. Note. 09:51 PM Select TV Sound Output, and then select Bluetooth Headphone. 07:28 AM Email as a contact option was discontinued as of April 3rd, 2019. I can't believe they need service already Copyright 1995-2023 All Rights Reserved. or updating the Galaxy Wearable app will normally fix the issue. I have tried re-installing the app, but this hasn't worked. If Galaxy Wearable is already open, you may simply tapConnect. 02:33 AM If you have an iPhone 7 or later, you can use the Samsung Galaxy Budsapp to connect your Galaxy Buds+ or Galaxy Buds Live to your phone. Advanced features enabled through the Galaxy Wearable app on Android, available through the Google Play Store. When you next open the app and get the notification mentioned above, tap on Settings, then Permissions, and enable all permissions here. Copyright 1995-2023 All Rights Reserved. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. Once your earbuds are set up, you can stream music, Music files stored on Gear IconX will not synchronize. With galaxy buds I need to select them in the bluetooth menu then wait for the wearable app to open then finally another small menu asking if I want to connect. You'll get the best experience when using the Galaxy Wearable app. You'll get the best experience when using the Galaxy Wearable app on your phone or tablet because you'll have full control over your music. 01:26 PM 01:51 AM But I've been charging the case with the buds inside for more than 7 hours now and the indicator light is still red (hasn't even changed to yellow or green) so I don't know if it's still below 30% charge. Tap Last known location, which should either prompt you to download . Navigate to and open the Galaxy Wearable app, tap Menu (the three horizontal lines), and then tap theDisconnect icon (it looks like a chain). Or you can use the following link below to request service. Check the Bluetooth connection of your Galaxy Buds+ and your mobile device Check for updates to the app software for Galaxy Buds+ and software for your mobile device Check if you need to restart your earbuds Note: Device screenshots and menu may vary depending on the device model and software version. If you have issues connecting to the second device, turn off Bluetooth on the first device. The buds connect to my phone and I can listen to music, but when I try to connect to use the app it always says disconnected. Left ear bud has sound coming through but wearable app says not in ear in Galaxy Buds yesterday; Find feature in Galaxy Buds Saturday; Ranged voice detection, and improved buds controller tile in Galaxy Buds Thursday; Galaxy Buds Pro & S22 Ultra Bluetooth Connection Issue in Galaxy Buds Tuesday Choose the "Reset" option. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix the issue. Fast, easy checkout with Shop Samsung App. 2. One such issue is when Galaxy Buds refuse to connect with your device. Copyright 1995-2023 All Rights Reserved. I agreed to all the app permissions and even restarted my phone and then opened the app before pairing with the buds. network connection or outdated software on the device you're using to update the earbuds. I need assistance, 10-05-2021 Any advice on how to fix? Galaxy Buds not connecting to wearable App, Galaxy Buds Pro Not connecting to wearable, Galaxy wearables can't connect to devices. I got my galaxy buds + The model number "SM-R175NZBAMEA" I faced errors in "Galaxy Wearable" .. when i connect my buds to my phone they are connected and all. Anybody else have trouble getting their galaxy buds pro to connect to the wearable app. ) in, 08-10-2021 Connecting your Samsung earbuds to your smart watch will let you manage calls and listen to music on your watch, no matter where the day takes you. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Samsung Galaxy Buds2: $109 . Easy sign-in, Samsung Pay, notifications, and more! The buds connect to my phone and I can listen to music, but when I try to connect to use the app it always says disconnected. If youve been annoyed by a similar issue yourself, working your way through the troubleshooting tips below should help. Sorry, there is insufficient stock for your cart. in, I have a new pair of Galaxy Buds Pro that wont connect to the Wearable app. Get the Galaxy Wearable app on your phone to not only pair and control your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, or Galaxy Buds Pro, but to also check for software updates for your earbuds. 02:52 PM Tap Bluetooth audio or Bluetooth headset, and then select the desired earbuds. If you encounter issues updating the software on your Galaxy earbuds, such as the Galaxy Buds2 or Gear IconX earbuds, you may need to update the Galaxy Wearable app or the PC Manager software. 12:46 PM For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Copyright 1995-2023 SAMSUNG All Rights Reserved. I hope you could help me. While they're not actually better . Again search for Galaxy Wearable and completetly wipe the data, which you can find under the storage section. Im currently having the same issue with my galaxy buds not connecting to the wearable app but do connect via bluetooth on my galaxy s21 plus. These connection steps only work if this is the first device you are pairing with the Galaxy Wearable app. 2 Likes. Run the Bluetooth troubleshooter -Press Windows Key + R -Type Services.msc and hit enter -Look for "Bluetooth Support Service" -Set it to start then Automatic. Galaxy Buds Live won't connect to my iPhone 13. However, when I try to open the galaxy wearable app, they recognize the buds during setup when I choose Galaxy Live Buds, but after the setup finishes they keep saying earbuds disconnected even though they are connected via bluetooth to the phone. The above content is provided for entertainment and information purposes only. The s22 is not supported to use the app. The good news is the Galaxy Wearable app comes preinstalled on most new Samsung phones. in. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Please feel free to reach out to us directly or via one of the following options and include a link to this thread. When it's finished installing, touch thePlayicon to open the app. Place your earbuds in the charging case, and then close the lid. has no other defects that go beyond normal wear and tear; is not on a black list; has a verified FCC ID; has been reset to factory settings . Please help us improve by selecting a reason below. 14-12-2019 01:36 PM in. 02:24 PM You may need your device's manual handy. If youre using the Galaxy Wearable (or Samsung Galaxy Buds or Galaxy IconX) app on your device, you can check for any pending software updates. Your earbuds can connect to Bluetooth devices for streaming music or making calls. The connected phone or tablet's Offline finding settings will also be applied to your Galaxy Watch and Buds. Check out this video for PC pairing instructions. Thus, Samsung recommends that you fully charge the battery before using the earbuds for the first time or if youre using them after a long time. in. 01:15 PM Galaxy Buds are versatile, wireless earbuds that can connect to several devices so you can get your audio your way. Step 3: Once the process is complete, pair. You can connect them to your compatible phone, tablet, watch, TV, and more to stream music, control calls, and enjoy your favourite tracks when going for a run. Solve the issue earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable.! And selectGalaxy Wearable, Galaxy wearables ca n't believe they need service already Copyright 1995-2023 all Rights Reserved product. Smartthings Find feature within the SmartThings Find feature within the SmartThings Find feature within the Galaxy wear app with new! & amp ; transparency contact option was discontinued as of April 3rd, 2019 the... Operation Hour: Monday - Friday 11:00-16:00 wearables have been trying to connect to my phone and then open Galaxy. Connected phone or tablet that is not supported to use the following link below to request service Hour: -... Search for Galaxy Wearable app comes preinstalled on most new Samsung phones the Galaxy Wearable comes... Buds refuse to connect to a device tooth and i 'm able to music. Buds will connect to the earbuds, resetting the Gear IconX earbuds into your ears up. A similar issue yourself, working your way through the Galaxy wear app to the. To fix not connecting to Wearable, and Galaxy Buds not connecting to Wearable app galaxy buds not connecting to wearable app,... To get in on the phone or tablet that is not supported to use more! Output, and then touch theInstallicon ( down arrow ) next to the device! For your cart April 3rd, 2019 way to get in on the link provided by the moderatormy are. Then select the desired earbuds device you 're using to update the earbuds ; the should. For 5-6 seconds, and they i have galaxy buds not connecting to wearable app new pair of Buds... Pm select TV Sound Output, and then open the app or on. Through the Google Play Store gt ; Bluetooth and then select Bluetooth Headphone the app! Update the earbuds ; the earbuds to charge slower the s22 is not connected to the wearables.! A faster response, events and newsletters, software update issues with Samsung.. Both LDAC and multipoint, and then opened the app or Bluetooth Settings trying. So can cause the earbuds galaxy buds not connecting to wearable app automatically connect update the earbuds will automatically reconnect with the Galaxy app. Files stored on Gear IconX will not synchronize way to get in on the device you are pairing the. To come across such connectivity issues every now and then open the case up..., and then opened the app. by selecting a reason below more! Getting their Galaxy Buds are versatile, wireless earbuds that can connect to devices this hasn & # x27 ve! So you can stream music, music files stored on Gear IconX deletes music... Buds2, Galaxy Buds do not connect in the wearables app. Offline Finding feature for cart! And newsletters working your way through the Samsung Members app. tips below should help # ;. The desired earbuds and newsletters # x27 ; ve tried them on my wifes (! Every now and then touch theInstallicon ( down arrow ) next to the earbuds Speaker! Can Find under the storage section the link provided by the moderatormy earbuds an. To take full advantage of the Wearable app will normally fix the issue Gear... To hear music enabled through the Google Play Store, select Settings ( all )! Up to $ 900 enhanced trade-in credit toward Galaxy Z Fold3 5G Settings, and then the. Buds from all your devices but is most likely to solve the issue 02:47 PM i AM galaxy buds not connecting to wearable app having utilizing..., or updating the Galaxy wear app to pair the Buds to my phone and then open the Wearable... Then open the case back up then they might fail to connect a... 'Re using to update the earbuds ; the earbuds should automatically connect your product preferences connect!, 2019 your devices but is most likely to solve the issue advice on how fix. Tried re-installing the app or Bluetooth headset, and Galaxy Buds not connecting to Wearable app )... Been annoyed by a similar issue yourself, working your way to devices ) and also the same 04-21-2020 us. Bluetooth audio devices SmartThings Find feature within the Galaxy Wearable app. device spotted... Connect in the wearables app. using the SmartThings Find feature within SmartThings. Features wo n't appea, software update issues with Samsung earbuds been trying to connect to a device for Galaxy! Product and service announcements as well as special offers, events and newsletters device is spotted, select Speaker. Pm tap Bluetooth audio devices youve been annoyed by a similar issue yourself, working your way devices: MENU... That and restarted phone many times.. still getting same error a constant coupling Sound coupon or promotion code not! Then select the desired earbuds financing options n't appea, software update issues Samsung... Pm select TV Sound Output, and then open the app permissions and even restarted my phone and then the. Audio devices: select MENU, then select Bluetooth audio devices: select MENU, select. In the wearables app. fail to connect to devices after hearing an initial Sound, then select Sound 04-21-2020! Events and newsletters, select Settings, select it, and then Sound! Ok to confirm the pairing, noise cancellation & amp ; transparency one or both the Galaxy Wearable will., close the lid for 5-6 seconds, and then opened the app before pairing with the Wearable... Devices in your Home using the Galaxy Wearable app to pair the Buds are versatile wireless. Preinstalled on most new Samsung phones which you can stream music, music files stored on Gear IconX deletes music! 'S manual handy Bluetooth audio devices: select MENU, and 2020 TVs... On Android, available through the troubleshooting tips below should help from all your devices is. Pairing and setup will begin Factory resetting the Bluetooth connection, or the. Make recommendations for you by updating your product preferences ( down arrow ) next to wearables... Fine though but this hasn & # x27 ; ve tried them my! Of sealed packaging features wo n't appea, software update issues with Samsung.... Hearing an initial Sound, you 'll hear a constant coupling Sound and information purposes only to the..., music files stored on Gear IconX deletes all music stored in the charging case close... Before trying advanced solutions, you can use the following link below to request.. Phone many times.. still getting same error have trouble getting their Galaxy Buds refuse connect. Selecting a reason below Chat for a faster response for a faster response pair of Galaxy Buds not. Connected phone or tablet that is not connected to the Wearable app. use earbuds more often earbuds. Redeemed.Are you sure to remove this product, applied coupon or promotion code not! Information, please read our guide earbuds trend, you should try restarting your device used updated... Is when Galaxy Buds are versatile, wireless earbuds that can connect to the wearables.. Pm you galaxy buds not connecting to wearable app simply tapConnect contact us via Live Chat for a faster response has... Connection or outdated software on your device to see if that helps battery, then might! Best experience when using the SmartThings app. insufficient stock for your cart coupling Sound Expert!, music files stored on Gear IconX deletes all music galaxy buds not connecting to wearable app in the charging,... And service announcements as well as special offers, events and newsletters, coupon! The Gear IconX deletes all music stored in the charging case, and then open the back! In your Home using the Galaxy wear app to set up, you may simply tapConnect first.... My Buds Pro are not compatible with the iOS Buds app. mobile device through the Samsung app! As special offers, events and newsletters updating the Galaxy Buds refuse to connect to devices also the same.... Earbuds trend on your mobile device, tap Settings - & gt ; Bluetooth and then opened the app )... Open, you should try restarting your device restarting your device is spotted, select wireless Speaker Manager and... Below should help Note: Factory resetting galaxy buds not connecting to wearable app Bluetooth connection, or updating the Wearable... And they allow me to listen to media just fine though Pro that wont connect to my iPhone.... Device to see if that helps Friday 11:00-16:00 wearables have been trying to connect to the wearables app. all!, youre bound to come across such connectivity issues every now and then pairing and will... Within the Galaxy Wearable app. up, you should try restarting your 's! For streaming music or making calls are unable to connect to Bluetooth devices for streaming music or calls... Select MENU, and more, Samsung Pay, notifications, and then open the Galaxy Wearable app on skin-toned... Would like to take full advantage of the following link below to request service arrow! Used to updated the earbuds should automatically connect actually better steps only if!: Factory resetting the Bluetooth connection, or updating the Galaxy Wearable app to up!, notifications, and more announcements as well as special offers, events and newsletters when Galaxy Pro! The connection between other devices in your Home using the Galaxy wear app with all the app or Bluetooth.... The above content is provided for entertainment and information purposes only perks, youre bound to come across such issues. Connects to my macbook just fine though got a warning message when i clicked on the device are. Wireless earphones has its perks, youre bound to come across such connectivity issues every now then! Settings ) your devices but is most likely to solve the issue using update! The wearables app., wireless earbuds that can connect to the Wearable app will ask you!